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Food Service Guest Experience

Location:
Montauk, NY
Salary:
80,000
Posted:
February 21, 2024

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Resume:

COURTNEY CROCKETT

816-***-****

ad3tfp@r.postjobfree.com

Professional Summary

Through extensive travel, continued bar education, work with various brands and exposure to multi bar method application it has become my responsibility to continue to spread knowledge of bar community, within and without by exhibiting skill, hospitality, responsibility and professionalism regardless of environment, task or geography. Work History

TAUK at Trail’s End

Lead Bartender

September 2021-Current

Working with Ownership to affect training policy for staff, create cocktail menu and provide an overall hospitable and enjoyable service guest experience The Saint Hotel Key West

High volume craft cocktail bar providing guests with a memorable and enjoyable experience while creating crafted cocktails.

Cocktail Creator and Author

Current

Published my first online cocktail book using all natural products through Young Living’s Vitality Essential oil line. Will be releasing additional, seasonal installments Westin Hotel Kansas City

High energy fast paced bar with full food service and exceptional hospitality. Provided well crafted cocktails in a fun, high energy environment Hospitality Consultant/Bar Educator

Dec 2018-August 2021

Consult with ownership to create a cohesive bar program for both restaurant locations in an attempt to create a worthwhile dining and bar experience for guest base. Create a more concise and modern cocktail menu to showcase the restaurant’s theme and menu

Curate an approachable yet sophisticated wine list along with organizing classes that educated and encouraged industry professionals as well as the public to learn more about what they were drinking and how to recognize quality of beer, wine and spirits. Hospitality Consultant/Bar Educator The Traveling Cocktailian Bismarck, ND Feb 2018 -July 2018 Worked directly with owners, management and staff to build a sustainable Barback and Bar program centered around bar fundamentals, spirits education and hospitality in order to achieve a progressive bar program to influence and reflect growing cocktail culture. Traveling Bartender/Hospitality Professional Feb 2016 - Current The Traveling Cocktailian KC, MO Utilize my skills as a bartender to spread education, hospitality and community building through the hospitality industry to cities around the country Bartender Krokström Klubb & Mkt. KC, MO

Sep 2016 - Sep 2017 Provide exceptional hospitality while exhibiting knowledge of cocktail culture and execution

FOH Manager Paris Of The Plains Cocktail Festival KC, MO Aug 2011 - Sep 2017

Create events and seminars based around continued bar education and brand awareness to the public and industry professionals while building camaraderie and sustainability throughout the bartending community.

Other Bars I’ve worked with

Rebecca Grille 11/15-2/16

Bar Mgr

The Brick 6/14-8/15

Bartender

BLVD Tavern 4/14-7/14

Bartender

Education

Bachelor of Science: Pre Law/Paralegal Practice 2003 Northeastern State University Broken Arrow, OK focused on preparation of law school while allowing to understand and apply all necessary steps to legal process

Additional Accomplishments

Chosen competitor in SW Division of Speedrack in 2/17 and currently in 2/20 USBG DC Repeal Day: 1 of 3 national bartenders chosen to participate in 12th Annual Repeal Day Event at which Ibwas tasted with creating a dignitaire cocktail that reflected my spirits knowledge and creativity

Camp Runamok Amumni Recipient

Spirits Judge: The First Annual Spirits Competition in Rochester, NY 3 years running Runamok Kentucky 8/15: An immersive week of bourbon distillation from master distillers along the Bourbon Trail in Kentucky

Bar Institute Portland, OR 10/15: Week of continued bar education combined with community building and brand awareness

Bar Institute 2016: focusing primarily on bar standards, responsibility and continued industry growth through continued education. Baltimore, Phoenix, Austin and NYC USBG Tampa Repeal Day 12/16: 3 days of continued bar education while focusing on the history of cocktail/spirits culture in America and celebrating the end of Prohibition Skills Trained thoroughly on craft cocktail knowledge Guest Communication and reasoning while maintaining respect and professionalism Responsible awareness of guest consumption Sustainability techniques to save money, grow brand and minimize bar waste



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