Oludayo ORUNSOLU

ad3tf7@r.postjobfree.com +234**********

linkedin.com/in/dayo-o-44983b116 https://github.com/ORUNSOLU Summary

I am a results-oriented individual with a strong background in cloud computing and automation, as well as a commitment to optimizing Cloud infrastructure. Proficient in building, deploying, and sustaining scalable solutions on a variety of cloud platforms. I am excited about the opportunity to collaborate with a team of experienced professionals to build and maintain reliable, scalable, and efficient solutions. Experience

Technical Support Engineer 2

Tek Experts

Oct 2022 - Jul 2023 (10 months)

• actively worked in tandem with a group of support engineers to resolve client difficulties with Azure Active Directory and Microsoft D365 BC/Nav

• achieved a 100% customer satisfaction (CSAT) rating on all customer surveys, which helped my team's KPI

• actively participated in Azure DevOps collaboration with the D365 BC/NaV Product team, offering insightful customer feedback on problems and bugs, monitoring new features, and helping troubleshoot issues

• Proactively fixed problems with the Dynamics ERP system and automated different business processes, such as long-running SQL queries, G/L entry problems, RedButton Down, and approval workflow problems

• actively participated in the creation and upkeep of internal FAQs, knowledge base articles, and documentation on the use of Azure Active Directory and D365 NaV

• Mentored and onboarded new engineers with success, imparting troubleshooting techniques, best practices, and customer relations insights

• ensured full-adherence to SLAs by following up on assigned tickets, promptly updating clients, holding screen-sharing meetings, and contacting clients via phone, email, or instant messaging when needed Control Systems Officer (LPG)

Techno Oil Limited

May 2022 - Sep 2022 (5 months)

• Monitor and supervise the operation of control systems to ensure smooth and efficient performance

• Maintain accurate and up-to-date documentation of control system configurations, procedures, and troubleshooting guides.

• Configure and calibrate control system parameters to meet operational requirements.

• Ensure compliance with industry regulations, standards, and best practices related to control systems Graduate Trainee

Techno Oil Limited

May 2021 - Apr 2022 (1 year)

Oludayo ORUNSOLU - page 1

- Operations Trainee

Corps Member

National Youth Service Corps

Nov 2019 - Oct 2020 (1 year)

Network Engineer

BEACONADE NETWORKS LIMITED

Aug 2015 - Oct 2015 (3 months)

Configure and manage Local Area Networks (LAN)/Wide Area Networks (WAN), evaluate vendor products, system upgrades and system testing.

Education

University of Ilorin

Bachelor of Science - BS, Information Technology

Oct 2015 - Sep 2019

APTECH Computer Education

ccna, System, Networking, and LAN/WAN Management/Manager Jan 2015 - Jun 2015

Licenses & Certifications

JPMorgan Chase Software Engineering Virtual Experience - Forage AePAPZ7WmEqYgmE62

AI Bootcamp 2021 with Zindi Qualification Hackthon - DSNai - Data Science Nigeria

DSNAI0003704

KPMG Data Analytics Consulting Virtual Internship - Forage AePAPZ7WmEqYgmE62

Microsoft Azure Data Fundamentals - Microsoft

992589836

Microsoft Certified: Dynamics 365 Fundamentals (ERP) - Microsoft 992589836

Bash Scripting and Shell Programming - Cloud Academy 21763226

Oludayo ORUNSOLU - page 2

Terraform Associate Certification Exam Preparation - Cloud Academy 21775439

Amazon Web Services Cloud Practitioner - Amazon Web Services (AWS) Issued Apr 2023 - Expires Apr 2026

27YTR3DK4EF4QKS0

Introduction to Programming Using Python - Cisco

Associate Cloud Engineer - Google Cloud - Minnesota Issued Jun 2023 - Expires Jun 2026

45SHOi

Microsoft Certified: Azure Developer Associate - Microsoft Issued Sep 2023 - Expires Sep 2024

C51BADD781320B3B

Microsoft Certified: DevOps Engineer Expert - Microsoft Issued Sep 2023 - Expires Sep 2024

14D6B0C7A84DED2C

Professional Cloud Architect - Google Cloud

Issued Nov 2023 - Expires Nov 2025

87066119

DevOps Foundation v3.4 - DevOps Institute

Issued Nov 2023 - Expires Nov 2026

GR553000168OO

AWS Certified Solutions Architect - Amazon Web Services (AWS) Issued Feb 2024 - Expires Feb 2027

58b10d61603c4d10a35ca13ff47bf62f

Skills

Linux • Collaborative Work • Python (Programming Language) • Cloud-Native Architecture • Creative Problem Solving • Bash • SQL • Automation • Azure DevOps Services • DevOps Oludayo ORUNSOLU - page 3

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