Sejal Thakkar

ad3tef@r.postjobfree.com 306-***-****

CAREER OBJECTIVE

Committed and hardworking individual with over 5 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

SKILLS

•Customer Service

•Customer Representation

•Customer management

•Strong attention to detail

•Conversational abilities

•Effective communication

•Analytical and problem-solving skills

•Excellent listening skills and focus

•Proficient in MS Office, Internet

•Adaptability and quick-thinking ability

•Fluently multi-lingual in Gujarati, Hindi and English

EDUCATION AND TRAINING

Master Of Computer Application Completed April 2014

Bachelor Of Computer Application Completed 2012

WORK EXPERIENCE

October 2019 – February 2020

•Assist in installations, modifications, and the fabrication of wiring and electrical components, fixtures, and associated equipment in accordance with wire schematics, work instructions, and engineering drawings.

•Terminating wires with appropriate pins and connectors;

•Perform checks to ensure wires are accounted for and correctly connected in accordance with applicable released wiring diagram.

•Maintain required logs and records.

•Complete tasks within allotted time frame.

•Report any issues/concerns to Crew Leader/Manager in a timely fashion.

•Ensure that work completed meets applicable regulatory requirements, customer specifications and policies and procedures.

•Check all work and ensures a defective free assembly prior to final inspection.

•Comply with the company tool control program, and all internal administration, quality and safety policies and procedures.

•Maintain a neat and orderly procedures.

Walmart – Cashier and Fashion Associates October 2019– July 2020

•Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

•Operated cash register for cash, check and credit card transactions with 100% accuracy.

•Counted cash in register drawer at beginning and end of shift.

•Processed POS transactions, including checks, cash and credit purchases or refunds.

•Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

•Answered questions about store policies and concerns to support positive customer experiences.

Metro– Cashier August 2020 – Current

•Cross-trained existing employees to maximize team agility and performance.

•Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

•Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

•Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

•Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

•Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate