ELENA LUCERO

ad3tdx@r.postjobfree.com 702-***-**** Henderson, NV 89011

Summary

am ahardworking Warehouse Assodateclerk with hands-on experience in dock operations, material handling, and

documentation. Proicent in schedule and inventory maintenance, loss prevention and heavy’ equipment operation

Acaustomed to working le schedules, weekends and holiday.

Skills

« Shipping coordination Multitasking

« Package preparation © Organization

© Data management © Communication

Experience

GoTRG Las Vegas, NV Skills: Micrso Excel, Yau! Commaier, RTC Spends, Fedex Mamgonent,

Shipping Clerk Ps Worlship

‘on2019 0972021 ‘© Checked customer orders, bbeling and documentation pret shipment

to avoid delays

‘# Compared shipment contents with paperwork tosuppor inventory

accuracy and reards management

' Collaborated with carrer representatives to determine weceipt methods and

rake specl delivery arrangements.

‘© Contacte internal and extemal vendors and customers to obtain

information for inbound or outbound shipments

‘¢ Trackad inventory kvels handling aspects of shipping and receiving and

kept accurate records,

‘Amazon I Las Vegas, NV «* Detivered rush merchandise on tight schedules lo meet customer large.

Problem Solver ‘Sorted parcels according to delivery route.

22018 - 0872020 ‘© Operated and maintained forklift stair climbers and pallet jacks.

‘Packed and labeled merchandise to prepare for loading and shipment to

‘¢ Established and maintained good relations with customers, vendors and

transport companies,

Kohls Henderson, NV ‘# De-escalated problematic ustomer concerns, maintaining calm, friendly

‘Customer Service Associate Team Leader demeanor.

oons - 72018 ‘# Educated customers on special pricing opportunities and company.

offerings,

‘* Documented conversations with customers to track requests, preblems and

solutions

{Assisted customess in making payments an accounts and setting up

payment plans

{¢ Fielded customer complains and queries, fast-tracking them for problem

resolution,

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