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Customer Service Store Manager

Location:
Prairieville, LA
Salary:
19.00
Posted:
February 21, 2024

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Resume:

AREN JOHNSON

Prairieville, LA *****

ad3tb6@r.postjobfree.com

+1-225-***-****

training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong driven and disciplined with a problem-solving skills. Prairieville, LA

Work Experience

Assistant Store Manager

Mavis Tires and Brakes

June 2023 to Present

• Maintained positive customer relationships by responding quickly to customer service inquiries.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

• Supervised and evaluated staff, enabling them to improve skills, achieve daily goals and reach advancement.

• Processed payments for credit and debit cards and returned proper change for cash transactions.

• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Soldier

United States Army

October 2020 to June 2023

• Secured and protected military property, assets, and personnel.

• Operated and maintained armored vehicles.

• Trained in small arms, anti-armor, and indirect fire weapons.

• Supervised more than $275,000 in high-value equipment, maintaining zero loss record over 16 months.

• Upheld U.S army dress and appearance regulations for professional appearance.

• Suppressed or neutralized enemies using small-arms, light artillery, and drone weaponry. Assistant Store Manager

Mavis Tires and Brakes

July 2018 to October 2020

• Maintained positive customer relationships by responding quickly to customer service inquiries.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

• Supervised and evaluated staff, enabling them to improve skills, achieve daily goals and reach advancement.

• Processed payments for credit and debit cards and returned proper change for cash transactions.

• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Scaffold Builder

BrandSafway

February 2018 to July 2018

• Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.

• Worked around live machinery and ongoing operations to complete 20 scaffolding projects on-time and under budget.

• Shaped or cut materials to specified measurements using hand tools, machines, and power saws. Electrician Helper

MMR Contractors

July 2017 to February 2018

• Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.

• Helped complete system installations, digging trenches, and breaking up concrete.

• Learned to expertly use hand and power equipment for hoisting, drilling.

• Organized materials and tools to support clean and neat work areas.

• Pulled wire through conduits and through holes in walls and floors.

• Promoted commitment to safety standards and OSHA requirements

• Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.

Firewatch

Turners Industries Group

January 2017 to July 2017

• Implemented fire safety plan and altered it depending upon weather, work location and other conditions.

• Maintained constant surveillance on areas where welding and other hot work was taking place.

• Interacted effectively with members of work crew using cell phones, two-way radios, and other communication devices.

• Sounded alarm to alert work personnel of fire and relayed coordinates of estimated location. Car Wash Attendant

Benny’s Carwash & Oil Change

February 2015 to January 2017

• Checked quality of work by thoroughly inspecting interior and exterior for other cleaning requirements.

• Used cleaning, protective, and restorative agents to support and enhance appearance of vehicles.

• Cleaned upholstery, rugs, and other surfaces by using cleaning agents, applicators, and cleaning devices.

• Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.

• Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.

• Performed duties per applicable standards, policies, and regulatory guidelines to promote a safe working environment.

• Offered friendly and efficient service to customers, handled challenging situations with ease. Demonstrated success in

Education

Associate degree in Occupational Studies

ITI Technical Institute

August 2023 to August 2025

High School Diploma

Live Oak High School

May 2014

Skills

• Leadership

• Heavy Artillery Positioning

• Physical Evaluations

• Combat Mission Support

• Detail-oriented

• Training and Development

• Emergency Preparedness

• Managing Classified Information

• Brake Repair

• Oil Change

• Blueprint Reading

• Automotive Repair

• Mechanic Experience

• Detailing

• Mechanical Knowledge

• Transmissions

• Security

• Construction

• Diesel Engine Repair

• Electrical Experience

• Suspension

• Merchandising

• Management

• Quality Assurance

• Handyman

• Surveillance

• Supervising Experience

• Tire Service

• Carpentry

Links

https://www.linkedin.com/in/aren-johnson-610a08297/ Certifications and Licenses

OSHA 10

TWIC Card

December 2023 to January 2029

CPR Certification

Secret Clearance



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