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Administrative Assistant Customer Service

Location:
Fontana, CA
Posted:
February 21, 2024

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Resume:

Erica Lewis

Activities/Transportation Director - Garden Court Rehab

Bossier City, LA 71112

ad3tat@r.postjobfree.com

+1-318-***-****

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic and reliable Office Manager skilled with working with a diverse group of people. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.

Willing to relocate to: Texas

Work Experience

OTR Truck Driver

CRST, The Transportation Solution - Cedar Rapids, IA September 2021 to Present

Comercial Driver

Schneider - West Memphis, AR

April 2021 to August 2021

Dedicated OTR team

Activity Director/van driver

GARDEN COURT REHAB - Bossier City, LA

June 2019 to December 2020

Paratransit Driver

Sportran - Shreveport, LA

April 2019 to May 2019

Mental Health Tech

Brentwood Industries Inc. - Shreveport, LA

October 2017 to March 2019

Assuring patient safety

Activities/Transportation Director

Garden Court Rehab - Bossier City, LA

July 2009 to September 2017

Pulled patient charts for upcoming appointments. Typed medical orders for procedures and laboratory tests. Obtained information by contacting

appropriate personnel or patients.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated meetings with other department managers. Updated patient accounts and information on a daily basis. Education

High school or equivalent

Springhill high - Springhill, LA

Commercial Driver's License (CDL)

Class A

Expires: June 2026

State: LA

Skills

• AND SALES (Less than 1 year)

• BILLING (Less than 1 year)

• LEADS (Less than 1 year)

• MEDICAL BILLING (Less than 1 year)

• MEDICAL INVOICING (Less than 1 year)

Certifications and Licenses

Activity Director

March 2014 to Present

Chauffeur

Present

Certified Nursing Assistant (CNA)

March 2006 to March 2017

CDL A

Additional Information

SKILL HIGHLIGHTS

Problem resolution

Self-starter Schedule management

Medical billing Report analys

Patient care advocacy Spreadsheet development

Medical terminology Insurance processing

CORE ACCOMPLISHMENTS

Research

Investigated and analyzed client complaints to identify and resolve issues. Scheduling

Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers. Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.



Contact this candidate