Medical Assistant Patient Care

MONIQUE M. CARPENTER

CHICAGO,IL ***** *************@*****.*** 708-***-****

TRAINED HEALTHCARE PROFESSIONAL

MEDICAL ASSISTANT, PATIENT CARE TECH, HOME HEALTH AIDE AND

OUTPATIENT SURGERY.

Results-oriented professional with excellent communication and interpersonal skills. Accurately performs challenging tasks with precision and attention to detail. Excel at setting up new procedures, patient care and blood draw. Attained a solid healthcare foundation in best medical practices due to high-performance in a clinical setting.

Competencies include:

Patient Care

Triage

Outpatient Surgery

Vitals

Patient Preparation

Blood Draw

Charting

SUMMARY OF QUALIFICATIONS:

●8+ Years Customer Service Experience

●165 hour(s) externship completion

●Demonstrate standard OSHA safety practices and procedures.

●Exemplify clinical and administrative duties as a practicing medical assistant.

●Demonstrate effective communication skills with patients and providers.

●High-performance medical assisting competencies within legal and ethical boundaries.

●CPR + AED Certified, RMA Certification

CLINICAL EXPERIENCE

Amita Health, Multi- Speciality Medical Assistant

January 2020- Present Chicago, IL

●Scheduling surgeries for the Surgeon’s, submitting prior authorizations to the patient's insurance company for approval.

●Initiates all referral’s prior authorization that’s in my queue for approval in a timely manner.

●Preparing and assisting with procedures such as Colposcopy, LEEP’s, NST, EMB and or IUD Insertion as supervised by the physician.

●Performing clerical duties as an scheduling coordinator while also creating the physicians schedules.

●Scanning,Faxing and overseeing all outgoing Medical Records.

●Documenting patient medical history, vital statistics, or information in medical records.

●Triage calls from patients within my scope in the absence of the physicians.

●Purchasing materials from outside vendors and labs with supplies needed for the physicians.

●Experience in Venipuncture with preparation for testing.

●Experienced with Immunization for patients with various age ranges from infants to the elderly.

●Experienced with being a Covid 19 Specimen Collector.

American Women’s Medical Center, MedicalAssistant May 2015- November 2019

Chicago,IL

●Preparing and Assisting Surgeons in the Operating Room.

●Cleaning and Sterilization of soiled instruments.

●Proper packaging of specimens.

●Lab and Ultrasound.

●Intravenous insertion

●Helping patients in the Recovery Room

●Charting and Filing.

●Scheduling appointments/Completing NAF (National Abortion Funding) applications.

●Stocking and Ordering Materials.

Solid Source Healthcare, Scheduling Coordinator Nov 2014- Jan 2015 Chicago, IL

●Assisting the Director in establishing and monitoring compliance with clinical, quality and service standards.

●Prepares master schedule and gives nurses/caregiver assignments.

●Monitor scheduled shifts assigned and accomplished for accuracy in billing.

●Daily management of field staff schedules.

●Data entry of schedules

●Reconciliation and verification of schedules.

Universal HealthClinics, S. C. Medical Assistant May 2014-July 2014 Chicago, IL

(165+ Hour Externship)

●Document patient medical history, vital statistics, or information in medical records.

●Consult with patients to obtain medical information and measure their vital signs, weight, and height.

●Prepare patients for the examination room and physician.

●Explain treatment procedures, medications, diets, or physician orders to patients.

●Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

YMCA (Third Age Program),HomeHealthcareAide July 2011- July 2012 Chicago, IL

●Sustain records of patient care, condition, progress, or problems to report and discuss with supervisor /case manager.

●Assist patients with moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

Haymarket Center, Clinical Services Case Aide

Feb 2007- June 2008 Chicago, IL

●Support clinical team in a variety of patient care and reception tasks.

●Maximize efficiency and effectiveness of treatment programs.

ADDITIONAL WORK EXPERIENCE

Simply Fashion, Retail Associate Manager Sept 2012- Nov 2013 Chicago,IL

EDUCATION

Westwood College, (Chicago, IL)

Medical Assisting Certification Program, July 2014 Graduate

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