Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the Registrar role on your team.

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

design, and curriculum development. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

Adaptable professional with 13 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the Registrar role at your company. Angel Thompson

Phone 609-***-****

Email ad3taj@r.postjobfree.com

Address Voorhees, NJ 08043

• Call Center Operations Experience • Creating Reports

• Top-Notch Negotiation Skills • Customer Needs Assessments

• Debt Recovery • Strong Problem-Solving Aptitude

• Workflow Processes • Revenue Quotas

• Wire Transfer • Persuasive Negotiations

• Employee Evaluation • Revenue Growth

• Inbound Calls • Office Operations

• Professional Telephone Etiquette • Customer Satisfaction

• Te • Teacher Observation

• Behavioral Modeling • Group and Individual Instruction

• Arts and Crafts • Fine Motor Skills

• Activity Planning and Execution • Cpr/First Aid Certification

• Classroom Supervision • Organizing and Distributing Materials

• Role Playing and Interaction Methods • Small Group Support and Assistance

• Communicating with Parents and Teachers • Developing Curriculum

• Lessons and Activities • Educational Opportunities

• Parent-Teacher Conferences • Toddler-Preschool Age-Group Experience

• Attendance

CAREER OBJECTIVE

SKILLS

RECOVERY AGENT — MRS Associates

Cherry Hill, New Jersey, June 2010 - July 2023

TEACHER'S ASSISTANT — Different and Wonderful Daycare Willingboro, New Jersey, February 2004 - September 2007

• Ensured compliance with applicable laws when pursuing collection efforts.

• Collaborated closely with external third-party vendors on recovery initiatives where appropriate. Provided excellent customer service by responding promptly and professionally to customer inquiries via phone and email.

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Participated in ongoing training sessions designed to enhance knowledge base pertaining to collections processes and procedures.

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• Developed and implemented strategies for collecting on past due accounts.

• Researched complex cases involving multiple parties or entities in order to reach a successful resolution.

• Provided timely customer service by responding promptly to client requests and inquiries.

• Developed a comprehensive understanding of the legal system and court proceedings related to bail bonds. Performed various administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers.

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• Developed and implemented collection strategies to reduce delinquency rates.

• Implemented quality assurance measures to ensure accuracy of records maintained by the office.

• Provided administrative support to department staff during peak periods of activity.

• Performed data analysis to identify potential areas of improvement in enrollment management.

• Collect and enter patient demographics information and obtain financial information and accuracy of all data.

• Identify and collects payments from patients and clients.

• Followed up on unpaid invoices by sending out reminder letters or making phone calls.

• Assisted teachers in developing effective lesson plans and instructional materials to meet the needs of all students.

• Prepared classroom for daily lessons and cleaned and organized between classes.

• Monitored student progress, providing feedback and support as needed.

• Took attendance and kept track of evaluations and paperwork.

• Supervised students during lunch periods, recesses, assemblies, and other special events.

• Identified student challenges and discussed corrective actions with lead teacher. Provided individualized instruction to small groups of students within a classroom setting, reinforcing concepts taught by the teacher.

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Collaborated with teachers, parents, administrators, and other staff members to ensure that each student's educational goals were met.

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• Assured that safety rules were observed and guarded against accidental injury.

• Communicated regularly with parents regarding their child's academic progress and behavior in the classroom.

• Assisted in educating students utilizing current child development theories and practices.

• Helped to explain assignments and test instructions to boost student comprehension.

• Encouraged student independence and academic achievement by exploring new concepts and activities.

• Displayed student work and accomplishments to improve morale. EXPERIENCE

EARLY CHILDHOOD EDUCATION (AECE)

— Burlington Community College

Willingboro, New Jersey, Sep 2005

HIGH SCHOOL DIPLOMA

— Burlington Township Highschool

Burlington Township, New Jersey, Jun 2003

• Attended faculty meetings and contributed relevant student data to support program improvement.

• Developed positive relationships with students through individual interactions and recognition of accomplishments. Demonstrated strong organizational skills by managing student records, preparing materials for activities, and maintaining classroom supplies.

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• Assisted teachers in planning and delivering lessons to students, ensuring the curriculum was followed.

• Engaged students in extracurricular activities to enhance learning.

• Helped students develop problem-solving skills.

• American Red Cross CPR Certificate

English

Fluent

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• Million Dollar Award

EDUCATION

CERTIFICATIONS

LANGUAGES

AWARDS

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