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Office Manager Customer Service

Location:
Kearny, NJ
Salary:
16
Posted:
February 21, 2024

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Resume:

Cynthia Siino

*** ***** **.

Kearny, NJ *****

ad3tai@r.postjobfree.com

551-***-****

Objective: To obtain a quality Position that utilizes the skills I have Acquired.

Experience:

Holsman Physical Therapy(Office Manager) (August 2023 – Current)

-Obtain Medical Eligibility

-Collect patients Copays through Tebra or Cash

-Schedule patients through WebPT

-Call Insurances And patients when needed

-Prior Authorizations

-Maintaining cleanliness of Clinic

-Monitoring cameras

-Driving patients to and from appointments

Sutherland Global (Account Processing Associate) (June 2021 – November 2022)

-Obtain Medical Eligibility

-Verification of Patients Demographics

-Calling Insurances and Patients when needed

-Verification of Patients insurances.

-Prior authorizations

-Knowledge of CPT codes and ICD 10

-Calling Insurances to verify eligibility and initiating cases by phone

-Knowledge of different provider portals such as, Nia Magellan, Aims, medsolutions & evicore etc.

-Knowledge of EPIC, and scheduling patients, adding new insurance etc.

Forem Facility Management (HR Assistant) (September 2019 – January 2021)

-Scan and file employee’s paperwork.

-Call and schedule interviews.

-Help with training classes.

-Payroll

-Workers comp, Disciplinary ETC.

-Use of Quick Books, Outlook, Excel, Word & Paychex.

Alliance Advisors (Customer Service Rep) (April 2014 – July 2017)

-Inbound and outbound calls to stakeholders.

-Conduct outbound calls to confer to solicit proxy votes from existing shareholders.

-Record details of customers interactions

-Developed strong computer skills.

Roman Security (Security Guard) (May 2013 – July 2013)

-Provide visitors with the highest level of responsiveness.

-Project an approachable and professional image in personal appearance, manner, and demeanor.

-Maintain a work environment of cleanliness and organization.

-Maintain key log and applicable data sheets, as well as cameras.

Pizza Village (Cashier) (June 2011 – August 2012)

-Greet customers entering establishments.

-Maintain clean and orderly check out areas.

-Receive payments by cash, and Credit Cards

-Provide excellent customer service.

Schools: High School Graduate – Penn Foster – Online.

*References upon request. *



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