Pallavi Rani

***-** ****** ******** **, North York, ON, M3K0C9

Contact No. 647-***-****/647-***-****, ad3t9d@r.postjobfree.com Career objectives-

I am Educated, Organized, active and motivated employee seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings, my communication, and problem-solving skills to provide exceptional service to customers and contribute to the growth of the company.

Highlights of education-

• Bachelor of Science in chemistry (Jan 2008)

• Master of Business Administration in Marketing Management (MBA, Marketing) from Vinayaka Mission’s Research Foundation (2008 - 2010)- Full Time

• Post Graduate Program in Management HR (PGPM, HR), Poona School of Business (2008 – 2010) – Correspondence

Professional experience-

• Worked in the position of DC Associate in “HUGO BOSS CANADA INC”. (Aug 2022 to Jan 2024) Main Duties and Responsibilities assigned are-

• Unloads trailers, sorts and repacks inbound freight.

• Picks and packs customer orders; flat pack goods and garments on hanger.

• Performs Value added services by applying price tickets as per customer’s request.

• Sorts and palletizes outbound cartons in shipping; load outbound trailers.

• Performs receiving, put away, picking processes using RF Scanner.

• Reports damages and vendor compliance issues.

• Resolves problems or discrepancies with help from immediate supervisor.

• Ensures Health and Safety techniques are used in all aspects of daily work responsibilities.

• Has ability to read and speak English language proficiently enough to communicate with coworkers, to understand and provide directions, to respond to management inquiries, and to make entries on reports and records.

• Maintains condition of Distribution Center and/or warehouse work area (i.e., free of trash, product in correct location, etc.).

• Performs other duties as assigned.

Skill highlights-

• Positive language.

• Active listening with patience.

• Problem Solving.

• Customer Service skills.

• Computer proficiency and Leadership experience. Worked on Microsoft tools like Word doc, Excel, PPT

• Perform data entry and retrieval with Microsoft office.

• Persuade customers to listen to sales pitches and consider making ‘up sellʼ purchases. Communication skills- • Conversation in English, Hindi (able to meet all service requirements with these speakers)

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