Beverly Harris

845-***-**** ad3t8p@r.postjobfree.com Baltimore, MD 21216

SUMMARY

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

SKILLS

Product Sales

Order Processing

Payment Processing

Inventory Control

Excellent Communication Skills

Sales Goals Attainment

Cold-Calling

Merchandising Knowledge

Customer Service

Cash Handling

POS System Operation

Cash Register Operation

Store Opening and Closing

Merchandising Understanding

Exceeds Sales Goals

Reliable and Punctual

Stocking and Receiving

EXPERIENCE

Sales Associate, Nordstrom, March 2004-December 2024 Towson, MD

Engaged customers in friendly, professional dialogue to determine needs. Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Handled customer complaints in a professional manner. Answered incoming telephone calls to provide store, products and services information. Worked with fellow sales team members to achieve group targets. Developed trusting relationships with customers by making personal connections. Maintained cleanliness of store environment including floors, windows, displays. Trained new team members in cash register operation, stock procedures, and customer services.

EDUCATION AND TRAINING

High School Diploma

Northwestern High School, Baltimore MD June 1975

ACCOMPLISHMENTS

Three time allstar

Pacesetter

Gold Pacesetter

Platinum Pacesetter

CERTIFICATIONS

Bonded

REFERENCES

References available upon request.

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