LaTonya J. Celestine Burrows

**** ******* *****

Little Elm, TX 75068

972-***-**** or 972-***-****

ad3t80@r.postjobfree.com

OBJECTIVE: To obtain a career position within a company that will utilize my accounting and analytical skills along with providing growth opportunities.

Various Temporary Agencies, Dallas, Texas 03/2018- Present Accounts Payable Specialist II/Coordinator

•Troubleshoot and resolved issues for both vendors and P-Card holders.

•Processed Travel Accounts, Utility invoices, ACH, manual checks to include obtaining appropriate approvals.

•Ensured W-9s are obtained for all vendors during the year. Audit and clear exceptions.

•Three-way match of invoice to purchase order to receipt. Ensuring all payments are made timely.

•Processed 350 invoices weekly via Sage ERP Accpac and Concur accounting software.

•Maintain and processed check runs of over 1.2 million dollars weekly by way of Microsoft Dynamics Great Plains.

Accounts Payable Accountant/Analyst

•Verify, audit and analyze invoices for proper approval and timely payments.

•Resolved internal and external discrepancies along with troubleshooting/resolve vendor inquiries.

•Assisted Sr Accountant with processing of IRS form 1099s and unclaimed property reporting.

•Validate mathematical accuracy of all documents and reviewed all coding.

Travel & Expense Lead Analyst

•Overseer, developed, audited, executed goals to manage T&E processes, Fraud, P-Card issuing, reconciliations,

•Assisted co-workers with usage/issues, also ensured timely payments.

•Provided timely feedback, trained/coached the usage of the T&E system, while exhibiting leadership competencies.

•Coordinated with Concur System teams to support the T&E Expense Management System (Elan).

•Assisted Accounts Payable, Expense Management and Treasury with other duties as needed.

Safeway Inc./Tom Thumb, Frisco, Texas 11/2015-Present Service Supervisor-Cash Office Administrator/Bookkeeper

•Ensured all employees are assisting customers professionally, courteous, and in a timely manner.

•Ensured all registers stations are equip with the necessary materials, balanced before/after each shift.

•As Location Bookkeeper; ensuring the Cash office is balanced daily, Bank deposits/Armor car deliveries are balanced and recorded, answering/handling any other request as needed.

•Trainer/coach employees in money handling, pricing concerns, fraud awareness, other duties as needed.

•Assists customers with Western Union; bill paying, sending/receiving money, fraud awareness, Lottery purchase/payout, County auto license renewal, money orders, refunds/exchanges, trouble-shooting pricing/merchandise issues, any other customer/employee concern.

Rent-A-Center, Plano, Texas 11/2006 – 3/2016 Solution Center Tier 1 Specialist Sr. (2013-2016)

•Served as initial point of contact, provided support for all incoming calls/emails from corporate vendors, FSC Office, the Field offices.

•Supervisor of escalated/escalation issues, managed aged accounts for Accounts Payables within the Coupa System and Expense Management (Reimbursement) within the Concur Travel System as well as other Operational departments as needed.

•Communicated with a high degree of professionalism, accuracy, and timely resolutions via email/phone regarding various questions, issues, conflicts, complaints, and other inquiries.

•Trained new co-workers, conducting one on one-coaching and written new/updates of department procedures.

•Award winning Customer Service Goal Achiever Team Player Organized Trainer/Counselor

•Trouble-shooter Journal Entries Quick Learner Great under pressure Issue Resolution

•Monthly accruals Month End Process Excellent attention to detail Relationship builder

LaTonya J. Celestine Burrows

972-***-**** or 972-***-**** page 2

AP Analyst 2006-2013

•Supported over 3000 stores accounts payable, reimbursement, and telecommunications invoices/payments.

•Liaison between accounting, senior management, store locations, accounts payables, reimbursements, and vendors ensured smooth integration of all new stores, along with the closing of stores.

•Trained field on Expense Report (Travel) via Concur, and Coupa, policies, procedures, and best practices.

•Ensured effective customer service to current and past customers in addition to internal teams.

•Obtained/verified Tax-payer id number via the accounts payable system and the State Corporate ID system.

•Processed 250-300 Account Payables, Telecommunications, Credit cards, Reimbursements and Collection accounts via Lawson, Coupa Accounts Payable systems, and Concur Travel system, via three-way match, PO, issued PO, and General Ledger coding per week.

•Researched/Audited/Reconciled past due payments, over-payments, closed accounts, and other discrepancies.

•Research Unclaimed property checks, balancing, reissuing, vendor contact, and remailing reprinted checks.

Financial Additions, Dallas, Texas 3/2005 - 3/2006 various positions GSG Analyst (AP/AR)

•Analyzed disbursements made to and from Foreign Countries in Foreign and USD funds.

•Calculated the rate of exchange for 15+ countries per pay period.

•Audited and maintained the USD cash accounts for each country, with emphasis ensuring a zero balance at the end of the pay period.

•Collaborated with external and internal customers to ensure 100% accuracy of funds reported is funds available.

•Cleared rejected Profit-Sharing accounts via running daily reports vs. checks and balances of the previous month.

KDS/Disbursement Administrator

•Developed root cause analysis with trends and solutions of 110 rejected payments of vendors daily.

•Collaborated daily with vendors and in-house management eliminating possible rejected payment trends by 98%.

•Implemented system changes that insured 100% accuracy of all new payment trends.

•Obtained approvals via in house email and scanning systems.

•Processing 110 daily accounts payables payments via PeopleSoft.

Wells Fargo Home Mortgage, Bedford, Texas 5/2002 – 2/2004 Sales/Operations Compliance Specialist

•Project Implementation manager for three mortgage processing operations centers.

•Audited 800 files each month while facilitating weekly meetings to collaborate with senior operations center management achieving 95% to 98% increase in compliant files.

•Developed procedures, root cause analysis with notification of trends and solutions monthly.

•Facilitated/conducted training sessions on/off site of new compliance polices, file requirements, and operations.

EDUCATION

Wayne State University, Detroit, Michigan Graduated, Certificate in Labor Law Studies, 1985

Toastmaster International Distinguished Toastmaster Highest honor in July 2012 and Nov 2014

State of Texas Notary Public July 2020

Rent-A-Center Employee of the Month Plano, TX May 2013

TECHNICAL SKILLS

MS Word, MS Outlook, MS Excel (pivot tables, VLOOKUP), MS Windows, Infor by Lawson, Lawson, Coupa, Concur; Payments and Expense, PeopleSoft, Oracle, ADP, CPI, Software 2000, SAP, Ascend, Telecom Expense Management, General Ledger system, Access Online Elan, BancTec, Sage ERP Accpac, T-Codes, and other systems.

Salary History; $50,000.00 to $56,000.00 Salary Range; $57,000.00 to $60,000.00 Salary is negotiable

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