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Steve C. Delavan

Information Technology Leader

Deep knowledge in IT Services management and extensive experience planning and managing moderate to complex IT projects and programs. Budget management responsibility varied from $50K – $10M annually. Identified, planned, managed, and implemented a broad spectrum of information technology initiatives for large, multi-branded, public corporations and small to mid-market, privately held corporations. Industries include Retail & Restaurants, Media & Entertainment, Gaming and Hospitality, Food Manufacturing & Distribution, Information Technology Services, Construction and Healthcare. Developed and implemented enterprise-wide governance, policies, processes & technology supporting data security, compliance controls and risk management.

“Hands On” experience implementing Project/Program Management and Systems Development Lifecyle processes and frameworks. Certified in ITIL V3 Foundation – Information Technology Services Management “ITSM” Champion of leadership principles, team development, relationship management, continuous improvement and “best practices”. Capabilities:

• IT Strategic Planning, Business & IT Risk Management, Mitigation & Governance

• Information Security & Data Privacy Compliance (CA-BCC, PCI, HIPAA, CCPA, GDPR, MICS-Nevada Gaming)

• Program/Project Management, Resource Management, Project Planning and Project Costing

• Financial Management (CapEx and OpEx budget development, forecast analysis and reporting)

• Vendor Management (Evaluation, Selection, Contract Development, Solution Implementation and SLA Management)

• IT Services Management – ITIL V3 Certified, Service Strategy & Implementation Relevant Experience:

Eureka Sky & Seaweed SF: IT Management & Systems Implementation 12/2020 – Current Provided IT Management services for the successful launch of two San Francisco cannabis retail dispensaries, Eureka Sky (Feb2020) and Seaweed SF (July 2021). Planned, designed, and implemented all systems required for both Front and Back of House operations. Managed day-to-day operations during initial startup stages. Implemented all required state & city regulations, compliance & security policies, procedures, and guidelines. Implemented and administered iHeartJane and Blaze Retail POS platforms, as well as Leafly, Weedmaps, Springbig, and Sprout loyalty platforms. Ongoing support of all IT systems. IT Management: Full Time Employee and Contract engagements. 11/2011 – 12/2020 Provided IT consulting to senior management at large & mid-size businesses. Engagements include identifying opportunities to improve the management and use of technology and providing “day to day” guidance to IT technical and project management resources.

Client list: Meruelo Group LLC, Fuji Foods Inc, Grand Sierra Resort & Casino, and Sahara Resort & Casino, Blue Shield of California, Cambria Healthcare Solutions, FOX Entertainment, and Sony Pictures Entertainment “SPE” Services included:

Developed strategic IT Roadmaps and plans across Enterprise, Application, and Infrastructure tiers.

Performed program management assessment & audit of PMO & Technology transformation initiatives.

Managed IT staff through all project phases; discovery, requirements, design, build and implementation of technical application and infrastructure solution deployments. Using Waterfall, ITIL and Iterative methodologies.

Developed asset inventories, and business systems integration documentation using tools such as Sharepoint & Service Now.

Developed staffing and IT organizational structure recommendations.

Conducted vendor evaluations to include reviewing contracts and identifying opportunities and risks.

Performed contract development, negotiations, and vendor management.

Prepared “total cost of ownership” analysis to aid in the selection of software and service providers. Guided the IT staff and executive management regarding the Payment Card Industry - Data Security Standards (PCI-DSS), Privacy & Data security Compliance under California Consumer Privacy Act “CCPA” and General Data Protection Regulations “GDPR”. SPE - VP of Digital Technology, Culver City, CA (2010 - 2011) Supported Sony’s DADC’s digital distribution infrastructure backbone in developing a long term commercial & technology strategy for the management of digital media assets, by focusing on defining a services framework & technology roadmap for the management of digital assets, thru every stage of the digital value chain. Title & Rights Management, Digital Sales & Distribution, Financials and Royalty reporting.

SPE - VP & Regional CIO of EMEA, London, England (2005-2010) Directed all Information Technology services for a region covering 33 offices and 17 territories, with more than 1,500 employees and annual revenue exceeding $2B. Managed annual overhead and capital budgets ranging from $25M to $30M. Opened 18 new offices supporting more than 100% growth in business across Europe. Led an IT organization of more than 100 IT professionals supporting all layers of technology and business applications. Built state of the art private “cloud based” data center facility in London England.

SPE - VP & Divisional CIO of Corporate & Financial Systems, Culver City, CA (2001-2005) Led IT service operations for all of SPE’s domestic and international divisions, including Finance, Studio Operations and Worldwide Product Fulfillment as well as administrative arms such as the human resources, corporate communications, government affairs and legal departments. Managed an annual budget of more than $40M. Recruited and hired an 80-member IT organization. Created and implemented IT strategy to coordinate with corporate and financial groups’ overall business objectives. Approved and directed new capital IT investments totaling more than $110M. Projects included: Career Note:

Positions at PepsiCo from 1989-2000 include Sr. Technology Consultant–Applications Architect (Tricon YUM Brands); Senior Manager, Application Technology Group; and Information Technology Project Manager, Systems Development Group for Taco Bell Corporation and Vice President of Information Services & Technology for Chevys Restaurants, Inc. Additional professional experience includes roles as Chief Information Officer for MySize Systems, Inc., Los Angeles, California; Senior Technical Consultant for Bachman Information Systems, Burlington, Massachusetts, and New York, New York; Team Leader, Applications Development Team for US Sprint, Irving, Texas; and a Systems Engineer for Electronic Data Systems, Plano, Texas. Details & References available upon request. Education / Training:

Continuing Education Courses – organizational leadership, technical project management, methodology and product-based training. IT Strategies: The Value Proposition, Organizational Management Leadership & Skills Assessment, YCA Project Success Method, Effective Presentations, Team Leadership Concepts, Positive Leadership Practices (PLP) ITIL V3 Certified – Foundation Services Lifecycle, MS Technical Education Seminars, Gartner Group Technical Development, Data & Object Modeling Techniques, SDLC Methodologies, Relational DBMS Technology, Business Process Reengineering Systems, Analysis and Design, Project Management Tools, Software Programming Technical Education, DBMS/DB2 Technical Education, Networking Technical Education, Engineering Systems Engineering Development Electronic Data Systems Inc. (EDS) Program

Boise State University, Boise Idaho – Bachelor of Business & Information Science

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