Summary:

Certified Scrum Master handling agile projects with a strong background of SAFE (Scaled Agile Framework)

** ***** ********** ** ***** master. Program/Project management, Business Analysis, Release Train Engineer (RTE), Agile coach & Software developer successfully delivering IT projects.

MBA, B-TECH(CSE) professional with extensive experience in development, implementation and integration of strategies within a team-oriented environment, utilizing qualitative and quantitative analytical skills.

Worked in multiple domains including Healthcare, Finance &Network.

Proficiency in Software Development Lifecycle, SCRUM Framework using Agile Methodology and Iterative Software Development Life Cycle Process.

Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Experience in analyzing Business Requirements Documents (BRD), Functional Requirement Documents (FRD) and proposing changes as per various internal and external requirements gathered for process improvement.

As a project manager handled multiple teams including data management to application management.

Assist organization through Agile transformation. Train teams on Agile concepts.

Plan Agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity.

Design and implement strategies for teams and organizations to continuously improve the use of Agile principles and practices.

Coach train leaders, team leads, and team members (including scrum masters) in Lean-Agile practices and thinking.

Develop and monitor metrics to track progress of Agile adoption and maturity to aid in accelerating overall Agile transformation efforts. Support teams as they go through their Agile transformation.

Manage and facilitate meetings and processes, including Scrum ceremonies and quarterly release planning activities with key business stakeholders.

Work effectively with multiple Scrum teams both internally and off-shore.

Collaborate with cross-functional development team members to analyze potential system solutions based on evolving client requirements.

Ensure prioritization alignment, resolve conflicts, and clear cross-team/ART-level impediments and risks so the train delivers commitments and realizes business value. Emphasis on problem-solving, environment for high-performing team dynamics, continuous flow, relentless improvement, and fun.

Responsible for agile budgets and forecasts related to people associated within the agile release train

Manage and optimize the flow of value through the ART using various tools, such as the Program Board, Kanban Boards and score cards.

Track and report on progress of epic, feature, costs, benefits etc. using appropriate tools Jira align and Rally across the train and with solution/ portfolio senior leadership and business partners.

Manage the release train’s backlog and work in progress for improvement initiatives.

Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

Drive Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

Collaborate with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Sound knowledge about Agile techniques like: User Stories, Continuous Integration, ATDD, TDD, BDD Continuous Testing, Pairing, Automated Testing and T shaped.

Excellent knowledge of AS-IS and TO-BE business processes.

Skilled in developing workflow analysis and design, data flow diagrams, user interface design, Entity-Relationship (ER) diagrams and objects-oriented analysis and design.

Expertise in User Interface Design through wireframes and mock-ups.

Deep technical background and solid working knowledge of SQL Server Data warehouse systems.

In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, Visio and other related tools.

Excellent writing skills in generating, Project Charter, Project Plan, Business Requirements documents, Use Case Specifications Test Plan, Credit Risk Management Plan Liquidity risk assessment, and Publishing Regular Reports with status and metrics.

Excellent communication, verbal and writing skills. Analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

Technical skills:

Agile expertise (SAFe, Lean, Kanban, Iterative)

Agile Coach

Agile Transformation

Agile Release Train Engineer (RTE)

JIRA & Confluence, Rally, Azure, Azure Data Bricks

Leadership & motivational skills

MS Excel, Power point, project, MS Visio

Risk Mitigation and Management

Planning and implementation

Excellent problem-solving abilities

Data analyzation

Documentation

Performance Analysis

Quality assurance

Continuous improvement

Problem Solving

Development team trainings

Creating transparency

Project management principles and practices

Report delivery

Requirement prioritization

Written and oral communication

Teamwork

Continuous improvement

Mentoring

People Management

SDLC, Waterfall

Business Analysis

Leadership & motivational skills

JAVA, J2EE,,Java script,CSS,XML,SQL

EDUCATION:

Master of Business Administration –PRIST University, Chennai, INDIA -2014

Bachelor of Science in Computer Science with honors – JNTU, Hyderabad, INDIA - 2010

Experience:

Client: Anthem

Role: Scrum Master Oct 2022-Present

Coordinates, monitors, and supports the implementation of multiple small to medium systems and/or products.

As a product manager handled multiple teams including data management to application management, and worked closely with product/business owners in understanding and delivering their requirements.

Utilized Jira for scrum frame work to track the team activities; issue tracking thus reducing cycle time.

Acts as a buffer between the team and process overhead, so each team member can focus on the timely delivery of software.

Handled projects and teams with various tools like snowflake, Azure, Databricks, Power BI, SQL

Worked with teams creating/maintain Data ware houses (EDW) that hosts data for claims management, and customer relations.

Claim management data would include end to end from member submitting a claim to payments being made and claims settled. Then this data is further used to analyze the claim patterns for the predictive stuff.

Shields the team from interruptions and removes obstacles that may impact the delivery of the product.

Guides the team’s operations by facilitating ceremonies (e.g., daily standup, sprint planning) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.

Act as a servant leader for the squad

Facilitates internal and external communications (e.g., task coordination, progress tracking/reporting, dependency management).

Keeps external stakeholders, collaborates, and other interested parties are well-informed on team progress and activities.

To ensure smooth delivery of team, tracks and removes and obstacles and barriers that may prevent progress.

Overseeing/maintaining a multi-year cross-program execution schedule (Release Calendar)

Develop project communication plans and project quality plans, and maintain project plans

Experience:

Client: AT&T(IBM) Aug 2021-Aug2022

Role: Senior Scrum Master/Project manager

Coached teams to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework ·

Assisted and facilitated other meeting with RTE including the Agile Release Train (ART) Sync, Scrum of scrums, Demos, Inspect and Adapt

Utilized Jira & Kanban for scrum frame work to track the team activities; issue tracking thus reducing cycle time.

Facilitate PI planning events. Lead daily scrum stand ups and Sprint planning meetings for multiple concurrent projects

Facilitated discussion, decision making, and conflict resolution across cross-functional teams ·

Used Agile methods and processes to coach product owners through complex problem-solving and solution strategies ·

Handled projects and teams with technology like Java script, HTML, CSS,XML, Adobe analytics.

Prepares and assists product owner to improve story writing and requirements gathering process, leading to increase in customer satisfaction.

Ensured user stories were completely ordered, defined, and ready to be worked on by the team ·

Identified complex impediments and assisted teams in identifying a path to deliver on their sprint commitments and maintained open line of communication by frequently flowing up with each team

Collaborated with cross functional team leads and scrum masters to coordinate work, manage dependencies, and improve the environment for Agile development

Strong understanding of project management methodology and PMO standards

Worked to gather customer requirements, clarify specifications and translate into product backlog

Assessed team metrics and work to drive improvements and innovate new approaches.

Confirms team followed Definition of done protocols and Agile methodologies.

Worked with product owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

Client: Nationwide Insurance Jun 2020– June 2021

Role: Scrum Master

Responsibilities:

Work with Stakeholders Business & Release Management to understand the vision of the product, prioritize and develop software release planning.

Facilitated all the scrum ceremonies like backlog refinement, Sprint planning, team estimates, daily standup, sprint review/ demo and sprint retrospectives.

Remove impediments and protect team members from interruptions and distractions to maximize productivity.

Had experience with payment system. Coordinated with team and successfully delivery the project end to end

Setup Confluence & Jira boards for the Scrum Team and Onboarded the team into these tools.

Document Project requirements & Team details in Confluence & encourage team members to actively create Confluence pages and share knowledge.

Facilitate meetings and escalations with other teams to remove impediments.

Worked as service delivery manager has a good experience managing team performance and controlling service quality to maintain customer satisfaction

Guide Product Owners to write user stories and document the acceptance criteria of the user stories in Jira.

Mentor team members for vertical slicing of the stories and achieve good team velocity.

Work closely with Product Owner, to maintain the sprint backlog and product backlog and coordinate with team to get the story estimation.

Collaborate with members of Business, Product Management and Engineering Teams to develop and maintain Product Backlog and deliver features based on established priority.

Coach the team to properly estimate their stories and sprint goal so they could complete 100% of their committed stories.

Coach the team to use breakout sessions to find solutions to specific stories or features.

We use Guidewire Technology to deliver our products to our clients.

Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.

Involved in driving organization-wide Quality Process initiatives and their implementation to ensure Quality of deliverables.

Client: Abbotts’s lab, Alameda, CA Jan 2018 – Jun2020

Role: Scrum Master /Product owner

Responsibilities:

Worked as scrum master and share some responsibilities of Product Owner.

Manage and develop client relationship to establish consulting engagements, manage project delivery, timelines, and business growth, as well as remediate escalations.

Worked with other stakeholders on Release Planning, Product Roadmap, and prioritization.

Facilitated all the scrum ceremonies - Backlog refinement, Sprint planning, team estimates, daily stand up, sprint review &demo and Sprint retrospectives.

Guided multiple teams throughout the testing phases to achieve quality delivery within tight timelines.

Manage projects in Kanban Boards & JIRA and providing agile training to team members as needed.

Tracks tickets across our Kanban boards in JIRA and reports delays and blockers to the Release Train Lead

Responsible to co-ordinate with automation resource to automate the stories for regression and to run automation script in Jenkins.

Supporting and guiding the Product Owner, with respect to grooming and maintaining the product backlog.

Guiding the team and organization on how to use Agile/Scrum practices and values.

Responsible to make sure that the overall project quality meets the standards set by the client and make sure to complete the project deliverables within the SLA (Service Level Agreement).

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

Defect management and preparation of weekly test reports.

Involved in driving organization-wide Quality Process initiatives and their implementation to ensure Quality of deliverables.

Client: SourceOne Solutions, Hyderabad, INDIA May 14 – Jun 16

Role: Business Analyst/Scrum master

Responsibilities:

Worked as a Scrum Master for this project with a team size of 6-8 members.

Medicare application processing, eligibility verification, and enrollment, membership and payment reconciliation through online functionality and real-time access to information. Worked extensively on enrollment and the claims module.

Facilitated various sprint ceremonies such as Sprint Planning, Daily Scrum, Product Backlog Refinement, Sprint Review and Sprint Retro.

Facilitated the scrum team for better creativity and tries to improve the efficiency of the development teams.

Good coordination with Cross functional teams.

Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.

Responsible to remove the impediments for the scrum team.

Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.

Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.

Responsible to Conduct sprint retrospective meetings.

Organizes and facilitates the sprint planning meeting.

Client: Techno Fin Software Solutions, Hyderabad, INDIA Aug 10 – May 14

Role: Java Developer

Project1: Auto Business Maintenance System (ABMS)

This project aims to maintain inventory and distributor details of a automobile client. This tool enables the interaction between the manufacturer and distributers from quotations to delivery of orders. The tool also used for internal reporting by the management.

Responsibilities:

Develop User Interface using JSP

Responsible for writing action classes for user interaction using struts

Involved in application coding and developing phase.

Preparation of Technical Documentation for given task for specified module.

Prepare unit test cases and perform unit testing.

Project2: Tracking System (TS)

This Application is used to Track the Project under development. Project Manager can track progress of the project. Project Leader can track the Status of the Team. Every Developer can check his Status. Every Project is divided into modules and every module is divided into Tasks. One Module is given to One Team and One Task is given to One Member. Every Task has the details task name, task id, start date, end date, module and member name etc.

Responsibilities:

Implemented code to connect database by using JDBC.

Involved in Unit Testing and Integration testing.

Involved in fixing problem requests (PR) raised by the testing team.

Preparation of Technical Documentation for given task for specified module.

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