LOUIS A. QUINONES

**** ******** ******, *****, ** 10472 646-***-****

ad3t5o@r.postjobfree.com

Department Oversight**Employee Relations**Improvement Initiatives EDUCATION

B.A., Management Information Systems, Old Westbury College -SUNY, Long Island, New York May 2004 PROFESSIONAL

EXPERIENCE _

Pepsi Co, Inc. New York, NY March 2023 – Present

Marketing Development Manager

Identify new business development opportunities within their territory delivering annual growth plan targets, trade spend and achieving division key performance indexes (KPI’s). Understand, and analyze customer’s opportunities and needs.

Contract initiation and negotiation within their distributor accounts; proactively build and maintain high quality relationships at all levels within the distributor/customer.

Responsible for account management and the direct responsibilities associated with assigned Food Service accounts.

Participation in annual planning, business reviews (QBP Process), reporting and trade management and account administration.

On-going analysis and review of business trends to identify gaps to plan and execution.

Develop strategic field visits and cold calls to prospective and current accounts to ensure satisfaction through service and execution.

Cold calls, and regular buyer calls, identify customer needs/priorities, and create fact-based selling presentations.

Securing permanent space display equipment locations in independent retailers.

Communicate problems and competitive activity in your area to immediate supervisor.

Solve complex problems on the fly and can work with delivery and warehouse operations to minimize sales disruptions.

Complete all new account forms and submit daily with appropriate state tax exempt forms. Maintain accurate sales book entries, submit all required paperwork in a timely manner and properly completed.

Proactively contacts assigned accounts to identify customer needs, changing requirements, or potential problems and resolve them accordingly.

Develops knowledge of the Company’s available services, product line and pricing structure as appropriate to new customers.

Develops and maintains an awareness of market behavior and competitive trends and responds accordingly.

Responsible for reviewing all relevant sales scorecards on a weekly basis and leverages data to drive accountability within the team.

Identifies skill set opportunities within the team and leverages an established training framework to enhance the team’s capability and knowledge base.

Excellent negotiating Skills and must be able to present and communicate in both Written and verbal forms.

Performs other duties as required.

Pepsi Co, Inc. New York, NY March 2016 - Present

District Sales Manager

Serve as a key point person by coordinating sector-related Business Units and other facets of the company.

Directed regional sales and marketing campaigns; coordinated training for Food & Beverage to boost sales up to 29% during key holidays/events.

Manage accounts for core areas over tri-state areas; promoted partnerships with vendors, private dealers, museums, and local communities.

Follow attainable project timelines and keep teams on task to complete milestones according to schedule.

Marketing, social media, and presentation development; promoting partnerships with vendors, private dealers, museums, and local communities.

Aid in quote and proposal creation, sales presentation, pipeline management, and closing process.

Analyzed and developed strategic plans that targeted specific markets, product location, and traffic flow based on monthly logistic reporting.

Manages employee hiring, retention, shift schedules and enforces ethical business practices. Hosting monthly training for staff to maintain customer satisfaction, and in turn, increase revenue.

Controls purchases and inventory; negotiates prices and contracts; develops preferred supplier lists; reviews and evaluates usage reports.

Brown Sugar Bar & Restaurant New York NY June 2019 - November 2020 Head Bartender

Responsible for implementing training measures for all new staff and to help establish an understanding of company policies and procedures and establishing customer retention.

Serve as a liaison between manager and other staff members.

Create new alcoholic beverages or update existing recipes based on customer requests.

Oversee the inventory of liquor in the bar, order new supplies when necessary, and organize storage space for bottles.

Manage all bar operations including staff scheduling, inventory, ordering supplies, and creating drink specials.

Ensure that customers receive prompt attention from wait staff and bartenders.

Maintain cleanliness of bar area and equipment to ensure sanitary conditions for patrons.

Reiterate and establish grounds with all staff as to when to stop serving alcohol to patrons who have had too much to drink.

Preparing drink orders for patrons, including mixing beverages and serving them to customers.

Assist in creation and promotion and events.

Maintain complaint with all food and beverage regulations. Split Rock Golf Course, New Rochelle, New York March 2010- November 2013 Manager / Maître D/Bartender

Demonstrate genuine hospitality and service by welcoming and seating guests in a timely manner.

Directed and delegated tasks to team members to ensure that the guests have a high- quality dining experience.

Routinely supported other areas of the restaurant such as taking food and beverage orders, answering telephones, and completing financial transactions.

Schedule dining reservations using the POS system and arrange parties or special events.

Provide information to customers on special events e.g., availability, costs, and arrangements.

Assist with special events sales and provide staffing as needed; organize and designate areas for groups and special events.

Supervised and trained serving staff Hosted and arranged special events and dining parties.

Provide specialized services for events including photography, sound equipment, and entertainment.

Oversee team of over 75 servers, kitchen staff, bar maids, for catering and special events.

Responsible for sales, profits, budgets, service, administrative, and operational staff

Maximize beverage sales by suggesting food and drink pairings to suit unique customer preferences.

Assist with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity.

Split Rock Golf Course, New Rochelle, New York September 2005-March 2015 Event Coordinator/ Promoter/ Host

Manage logistics, budgets, client communications, negotiate contracts, maintain timelines, liaise with suppliers, and oversee event activities.

Responsible for increasing customer acquisition levels, marketing venue/food/beverage product presentations, generating sales prospects, maintaining promotional stands.

Create content for social media marketing.

Distribute product samples, brochures, flyers etc.

Demonstrate and provide information on promoted products/services.

Maintained excellent interpersonal, presentation, communication, customer service, sales, and marketing skills.

Set up promotional events and help prepare tents, booths, and promotional goods.

Maintain positive client and vendor relationships, answer customer questions and concerns about our products.

Encourage sharing and support on our social media platforms.

Build brand awareness and be a committed brand ambassador. SKILLS:

Proven Performance Management Skills.

Time Management.

File Maintenance.

Staffing, Management Proficiency.

Coordination of Resources.

Coaching Personnel.

Client & Employee Relations.

Project Management.

Developing Operational Standards.

Strategic Planning.

Quality Management.

Clear Decision-Making Strategies.

Risk Assessment & Monitoring.

Exceptional Verbal and Written Communication Skills.

Outcome-Based Customer Focus.

Sales, Customer Service.

Call Center.

Managing Profitability.

Logistics, Planning & Sales.

Quality Focus of Resources and Operations.

Research Experience.

Software Proficiency: Microsoft Office -- Google Suite, Digital Marketing, Social Media Marketing. LICENSES:

NYS Paraprofessional Certification, New York State Assessment of Teaching Assistant Skills (NYSATAS), New York, New York, 2006 Personal Trainer Certification, National Federation Personal Trainer, New York, New York, 2002 CPR Certification, American Red Cross, New York, New York, 2002 First Aid Certification, American Red Cross, 2002

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