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Pharmacy Technician Customer Service

Location:
La Porte, IN, 46350
Posted:
February 22, 2024

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Resume:

Amanda Carter

La Porte, IN *****

ad3t5j@r.postjobfree.com

+1-219-***-****

Authorized to work in the US for any employer

Work Experience

Certified Pharmacy Technician (CPhT)/MRT

Franciscan Alliance Health Care - Michigan City, IN April 2022 to Present

Interview patients regarding their home medications throughout the hospital that are admitted for care. Registrar

Porter County Health Department - Portage, IN

August 2020 to March 2022

Check patients in for COVID vaccination, review information from registration or register patient including health insurance information. Check patients out after vaccination and make second appointment if necessary.

Certified Pharmacy Technician (CPhT)

CVS Health - Michigan City, IN

May 2021 to September 2021

Assist pharmacist in all aspects of prescription fulfillment. Inventory control. Assistant Manager

LeCreuset - Michigan City, IN

August 2018 to May 2019

Merchandising, staff oversight and development, open/close functions, vault and register balance, performance reporting to corporate, loss prevention, receiving and inventory. Sales Associate

Gymboree Corporation - Michigan City, IN

October 2016 to November 2018

Customer service and up sale of merchandise. Maintaining the sales floor. Balance of cash registers and vault. Floor sets.

Recruiter

Michigan City, IN

April 2015 to May 2018

Responsible for acquiring talent for the production floor. Created my own advertisements and did recruiting at local public offices after presentations about the company. Responsible for all new hire paperwork and issuing pay cards. Also responsible for several reports to the human resource manager and Vice President.

Senior Certified Pharmacy Technician

Walgreens Boots Alliance - Michigan City, IN

December 2010 to June 2015

Responsible for customer service to

Patients including over the counter products. Assist pharmacist in every step of processing prescription including intake, typing, filling and ultimately selling to patient. Responsible for inventory and upkeep of a section of the pharmacy. Various duties as delighted by pharmacist on duty. Administrator

Apex Systems - Gary, IN

June 2020

Administrator at the Gary Health Department (contracted) for COVID-19 testing. Register all patients for testing including completing lab paperwork. Also do nightly inventory of test kits. Education

AAS in Paralegal Studies

Ivy Tech

May 1999 to August 2001

Associates

Skills

• Talent Acquisition

• Human Resource

• Interview

• Upselling

• Human Resources Management

• Pharmacy Technician Experience

• Office Management

• Employee Orientation

• Management

• Assistant Manager Experience

• Recruiting

• Merchandising

• Loss Prevention

• Employee Evaluation

• Typing

• Interviewing

• Management Experience

• Retail Sales

• Customer Service

• Supervising experience

• Cash handling

• Banking

• HIPAA

• Medical terminology

• Insurance Verification

Certifications and Licenses

Pharmacy Technician Certification

PTCB Certification

Assessments

Written Communication — Highly Proficient

May 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Highly Proficient

Customer Focus & Orientation Skills — Highly Proficient May 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient

Dental Receptionist Skills — Proficient

June 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Cashier Skills — Expert

July 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Expert

Customer Service — Highly Proficient

July 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Veterinary Receptionist Skills — Highly Proficient July 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient

Call Center Customer Service — Highly Proficient

July 2020

Applying customer service skills in a call center setting. Full results: Highly Proficient

Verbal communication — Highly Proficient

March 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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