STEPHEN LOWE

Rosharon, TX ***** 254-***-**** ad3t5d@r.postjobfree.com

www.linkedin.com/in/stephen-lowe-19538951/

OPERATIONS DIRECTOR LOGISTICS MANAGER INSTRUCTOR

Honorably discharged Military Veteran leveraging over 15 years of proven and progressive senior-level business leadership and customer service experience in the private sector and the US Army. Adept at leading diverse cross-functional teams in dynamic, fast - paced environments. Possess a comprehensive background in business logistics and supply chain operations and management, warehouse and inventory control management, transportation management and fleet optimization, contract and vendor management, project planning and management, business continuity planning, cost and asset management, contract negotiation, HSE management, acquisitions, sales and sales management, key performance indicator (KPI) development and analysis, profit and loss (P & L) management, telematics and terminal operations, personnel and team training and development, enterprise resource planning systems, the workplace organizational method of sort, set in order, shine, standardize, and sustain (5S), and complex problem solving. Oversaw budget, equipment, assets, and programs while managing risk, safety, and quality assurance / control. Career supported by extensive and ongoing professional leadership and technical training.

Lean Principles

Industrial Cleaning

Microsoft Office 365

Process Improvement

Strategic Thinking Planning

Human Resource Sourcing

Coaching Mentoring

Risk Analysis Management

Oral Written Communication

TRAINING

Advanced Leadership and Management Course, 360 Hours Recruiter Training Course, 280 Hours

Basic Leadership Course, 320 Hours Senior Instructor Training Course, 80 Hours

Basic Instructor Training, 40 Hours Leadership Development Course, 160 Hours

PROFESSIONAL EXPERIENCE

Longview International Technology Solutions (LTS) Inc Houston, TX Sep 2020 – Apr 2023

Senior Director of Operations

State Lead and Program Director for the Texas (TX) Region 2 and 6 in partnership with TX Dept of Emergency Management (DEM) and Georgia (GA) Dept of Health (DOH) K-12 School Reopening and COVID Testing Program

Oversaw the strategic vision, leadership, project management, vendor management, logistics, staffing and infrastructure, budgeting and cost analysis, contract negotiation, and state operational oversight

Mentored and coached 4 Directors and a medical staff of up to 125 nurses, LPN’s, and Medical Assistants

Launched testing program 4 weeks ahead of schedule; saved $3M in costs for a revenue of $150M annually

Provided the leadership and strategic vision through the implementation and refining of all testing operations, logistics, cost reduction, contract management, OSHA & CDC safety compliance, lean principles, supply chain management, purchasing, and P&L statement management

Strategic vision fostered the growth of the GA DOH Testing Program from 5 schools to 125+ schools with a gross profit of more than $50M in 6 months while partnering with state K-12 education departments

Slashed payroll/benefits administration and operating costs through implementation of new Logistics standard operating procedures (SOP); reduced internal cost of goods sold (COG) by 60%+ savings in less than 90 days; ensured continued enhancements of all services, and adopted as LTS Corporate Policy

Vigorous marketing & partnering with state / local institutions expanded the testing footprint from Houston into central TX via strong KPI reporting, communication process, relationship building, & community response to TX DEM

Improved earnings before interest, taxes, deprivation, and amortization (EBITDA) by $1.2M monthly and $7M in Q4 2020 & Q1 2021 while reducing operating costs by $65k monthly; most profitable USA region with a 72% profit margin

Inspected multiple times by OSHA; received exceptional ratings for safety / protocol compliance mandated by CDC

Spearheaded a logistics project to enhance the national supply chain and end to end distribution of all medical supplies needed for all sites; slashed the overall Corporate Supply budget by 15% and optimized the vendor management process

Brock Group Houston, TX Mar 2017 – Apr 2020

Senior Operations and Logistics Project Manager

Managed all special initiatives directly affecting the Asset Management and Fleet Departments; mentored and directed 3 fleet analysts and managed all logistical operations pertaining to fleet training, DOT, hours of service, repair & maintenance, and telematics coordination support for a fleet of more than 2,100 vehicles nationwide

Drafted, trained, and managed compliance metrics for the Corporate DOT and Fleet Policy

STEPHEN LOWE PG. 2

Oversaw project life cycle management and initiatives ranging from $5M to $50M; infused all team members with leadership, management, cost reduction, lean principles, project oversight, implementation, and execution

Developed, trained, and executed a lifecycle management policy which drove fleet utilization from 72% to 92% in a 3-month period generating a 15% profit margin increase

Implemented a fleet optimization and return program strategy; resulted in a reduction of more than 200 vehicles underutilized and aged, saving $1.5M that was applied directly to EBITDA gains in Q1 of 2020

Streamlined and refined multiple projects focused on continuous improvement and operational efficiencies; reduced internal costs by more than $5M during Q3-Q4 of 2019

Strategically planned, directed, staffed, and executed the Special Projects Team for the Nationwide Corporate Telematics Initiative for all Brock Fleet and Equipment; installed and tracked 1,500+ assets with a cost savings of $6.4M in 2019

Tidal Tank Inc Pasadena, TX Jan 2016 – Feb 2017

Transportation Branch Manager

Led business / strategic operations; led all dispatch processes, customer service, invoicing / billing, maintenance, QA/QC processes, audits, leadership / management practices, LEAN principles, and OSHA and safety compliance

Drove the daily operations tempo of a hazardous waste transportation branch with 5 managers and 78 employees

Technical / compliance expert in 40 CFR Protection of the Environment and 49 CFR DOT regulations and compliance

Received and shipped commodities and bulk materials through the Port of Houston partnering with JB Hunt as a preferred transportation carrier

Drove the business with a P&L statement averaging $2M monthly with a $500K improvement to EBITDA

Reduced COGS by $1.2 million and increased gross profit by 10% over prior year to date

Implemented a process improvement plan for invoicing procedures; reduced billing inaccuracies from 12% to less than 1% of monthly revenue; streamlined the billing department by a $40k monthly cost reduction

Improved operations and internal processes by 30% + which increased overall branch productivity and efficiency

Groendyke Transport Inc Angleton, TX Sep 2014 – Jan 2016

Terminal Manager

daily operations of a bulk commodities hazardous materials Transportation Terminal with 48 employees. Monitored all dispatch processes, invoicing, billing, customer service, maintenance, QA/QC, audits, P&L, recruiting, leadership and management practices, and business development opportunities. Managed daily customer interaction and business decisions to promote Groendyke's reputation, ethics, and professionalism

Ensured all safety practices and OSHA policies were monitored and within company compliance; improved morale through leadership focused on principle and ethics; resulted in the growth of 8 drivers and exceeding corporate goals

Reduced operational budget by 2% and improved revenue by $400K in a six-month period resulting in a 7% Gross Profit growth for 2015

Improved productivity and operations through process refinement and best practices which yielded a 20% increase in terminal productivity and efficiencies

Reduced internal G/A expenses by $25K and improved Operating Income/Ratio by 5%

Southern Dock Products Houston, TX Aug 2013 – Sep 2014

Operations Service Director

Directed a service department with annual revenues of more than $12M that focused on:

oCost reduction, internal operations / processes, OSHA / safety compliance, and division growth / productivity

oAlso warehouse shipping and receiving, inventory management, QA/QC standards, internal audits, fleet maintenance and management program, and customer service and conflict resolution

oAnd technician training and evaluation procedures, PTO and labor approval, job scheduling and project analysis, subcontractor / project bidding, quoted service responsibility, and all business department decisions

Reduced cost of goods sold by 50%+; managed "shrinkage" & implemented purchasing cost management practices

Developed and implemented a job scheduling / tracking program, resulting in better project management, improvement of the ability to manage work in process, and providing a real time cost-per-hour and productivity rates for each job; improved productivity by 25% and reduced cost $3M for the Service Management Department

TECHNICAL COMPETENCIES

Software: Microsoft Office Suite 365 (Word, PowerPoint, Excel, and Outlook)

Operating Systems: Mac / Microsoft Windows

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