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Customer Service Data Entry

Location:
Brampton, ON, L6Y 4H7, Canada
Posted:
February 22, 2024

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Resume:

KULWANT KAUR

: 437-***-**** ad3t57@r.postjobfree.com 50 Ivy Lea Crt,

Brampton

Ontario, L6Y4K6

A recent graduate of the Electronics Engineering 2 years program. Responsible professional with excellence in facing challenges and meeting deadlines. Experience in performing a variety of assembler and staff support duties with a solid understanding of work culture and organizational procedures and policies. Proven expertise in customer relationship management. Highlights:

• Microsoft Suite

• Assembling projects

• Time management

• Experience of work in Ultiboard Software

• Fast Paced Environment

• Data Entry

• Communication

• Proactive

• Determined

• Multitasking

Work History

Store Supervisor

Hi-Tech Zone LTD

(February 2020– March 2021)

• Responsible for recording financial transactions.

• Preparing and sending invoices and receipts of debtors.

• Processing the repair orders of customers.

• Checking figures and reporting for accuracy.

• Maintaining the repair and installation services on time.

• Responsible for making collections and paying bills.

• Inventory Audit and handling customer queries on the phone.

• Responsible for meeting all the requirements and comfort with trust. Store Supervisor

Georges Convenience(Convenience Store)

(April 2021– ongoing)

• Receive payments by cash, debit, and credit cards.

• Keep periodic balance sheets of amounts and number of transactions and calculate total payments received during a period and responsible for placing orders.

• Customer relationship management by building strong relations with customers. Managed to gain a high customer rating in customer satisfaction.

• Compliance resolution by giving a reasonable statement for the issues. Answering all queries on the telephone and providing information.

• Training and educating new staff members to deal with effectively.

• Sending money orders, handling complaints, and giving out money orders through Western Union.

Sales Representative

Jain Overseas

(March 2017– August 2018)

• Providing advice about visas or passports.

• Managing budgets and hitting targets and generating statistical and financial reports.

• Provided assistance to all the subordinates and coordinated work with various departments within the company.

• Respond to customer queries and complaints by e-mail, telephone, or in person. Education:

Electronics Engineering Technician (Jan 2020 – August 2022) Centennial College, Scarbrough, ON, Canada

• 2 years advanced diploma.

• Learning the core principles of Electronics fundamentals that enable me to deal with the Electronics world.

• Experienced to Simulate Desing of projects.

• Specialized in Soldering, PCB layouts, sales, marketing, and Customer relationship management.

References available upon request



Contact this candidate