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Customer Service Inventory Control

Location:
Charlotte, NC
Salary:
60k
Posted:
February 22, 2024

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Resume:

STANLEY A. BYRAM

*** ******** *****

Summerville, SC 29485

843-***-****

ad3t45@r.postjobfree.com

EDUCATION:

Francis Marion University -Florence, SC Bachelor of Business Administration (Economics) May 1988 SPECIAL SKILLS: ability to work with other cultures and adapt to changing conditions. Skilled at building working relationships with customers and vendors that are prove beneficial to both companies. Knowledgeable of production and inventory control systems such as SAP and JDE. Familiar with start-up manufacturing operations and their challenges.

PROFESSIONAL EXPERIENCE:

Trelleborg Sealing Solutions 06/2013-12/2020

Customer Service Material Planner

Trelleborg a worldwide leader of the manufacturing of specialty O-ring, gaskets and seals for the automotive market. . Primary responsibility is customer service to six tier two customers, servicing OEM in the automotive industry. Over 15 ship to locations. Main contact for all purchasing, logistics and quality issues. JDE planning software, Maintained 99% OTD for all customers. Managed new part releases and phase outs, along with engineer changes to existing products. BMW Manufacturing 10/2012-5/2013

Material Control Specialist (Contract)

Responsible for the planning of seats for the X3 production line. Seats are delivered per our production signals as the painted body is released into production, also interfacing with Engineering and quality on all design changes and quality issues. Robert Bosch Corporation 05/2011-7/2012

Logistics Specialist (Contract)

Primary Customer Contact for managing the import business to supply multiple Ford, Nissan, Honda locations in the US, Mexico and Canada. Responsible for planning and scheduling orders from our suppliers worldwide. On the customer side I insure all customer EDI and orders are processed in order to insure all customer orders are shipped on time. Continually interact with sales, engineering and quality on all new product launches and phase outs. All tasks are accomplished using lean principles and techniques to achieve inventory goals and still satisfy customer demand. Toyota of North Charleston, 07/2010-03/2011

Service Assistant

Responsible for assisting customers and recommending any necessary repairs to their vehicle, also in charge of inspecting the customer’s vehicle and advising them of any items that need replacement, such as the battery, wiper blades and tires. Once the customer makes a decision on the desired service the appropriate technician is assigned the vehicle is delivered to the tech along with paperwork.

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Farm Bureau Insurance Summerville, SC 07/2006-12/2009 Full service insurance Agent

• Maintained extensive customer base.

• Oversaw daily office management.

• Prepared and presented sales data to potential customers.

• Received rookie of the year honors for District 2 sales force. ROBERT BOSCH CORPORATION Charleston, SC 10/1999- 07/2006 Sr. Logistics Specialist

• Designated customer contact for ABS units supplied to Toyota, Nissan, Subaru, Mitsubishi and Honda.

• Effectively processed orders coordinated shipping and interact with sales, marketing and engineering on all model changes and new business.

• Responsible for component planning for suppliers in Germany, Korea, Japan and Mexico.

• Supported a three-shift operation producing over 8000 ABS Hydraulic units a day.

• Utilized SAP R/3 to accomplish daily activities.

• Participated consistently within Lean manufacturing teams.

• Used PFEP to set up order systems and reduce inventory

• Implemented a pull system with our Mexico motor supplier, reduced inventory by 40,000 motors

• Coordinated a successful rework of $500,000 worth of obsolete hydraulic units.

• Maintained a 98% on time delivery for all customers.

• Successfully launched new ABS 8 production line. BMW MANUFACTURING CO. Greer, SC 08/1998-10/1999

Material Planner

• Responsible for planning all wire harness, stereo system, and batteries for the Z-3 Roadster and the X- 5 Sport Activity Vehicle.

• Monitored over 300 part numbers, for a two shift operation producing over 200 cars a day.

• Maintained a JIT delivery with a maximum of three days of inventory.

• Responsible for coordinating the run in and run out of all new model parts.

• Successfully implemented the model year 2000 change.

• Coordinated the Localization of two components.

• Involved in two major projects. The 10/99 package and the M/54 project.

• Project leader for the 7/99 Harmon Kardon implementation. ROLLER BEARING CO. Hartsville, SC 07/1995-08/1998

Planner / Scheduler

• Forecasted and scheduled products valued at 24 million dollars.

• Planned production based on the proper mix of products to produce to efficiently use machine capacity.

• Improved on time delivery to 90%

• Established and achieved monthly production goals

• Coordinated steel delivery ( JIT )

• Expedite customer service requests

PPM CRANES, INC. Conway, SC 10/1994-05/1995

Material Planner

• Planned and scheduled for over ten product lines.

• Coordinated the manufacturing of all in house hydraulic tubing.

• Utilized MRP MAN-MAN system in order to accomplish planning and scheduling tasks.

• Plan for economic quantity and delivery of parts.

• Plan and expedite total open purchase orders.

• Process Material Rejection Reports

AMANA CORPORATION Florence, SC 01/1991-10/1994

Purchasing Planner/ Expediter

• Responsible for purchasing numerous components necessary for stove manufacturing,

• Issued purchase orders, and contacted suppliers to expedite parts to meet production’s JIT demands.

• Proficiently used MRP MAN-MAN system to perform purchasing duties.

• Reduced packaging inventory by 300%.

• Reduced insulation inventory by 200%.

• Reduced freight cost

BAKER MATERIAL HANDLING CORP. Summerville, SC 7/89 - 8/90 Material Planner

Managed and maintained inventory levels of fork lift machinery parts for the service department. In charge of issuing all work orders to repair and replace defective materials. Monitored and expedited all back- ordered inventory to ensure that a proper balance of parts were on hand for production levels to continue without interruption.

• Reduced service parts back-ordered by 250%

• Implemented system to forecast service parts usage

• Developed procedure to improve communication between Receiving and Service Departments. NORTHSIDE NISSAN North Charleston, SC 6/88 - 6/89

Salesman

Worked in automotive sales and automotive parts sales. Coordinated inventory control through the use of a personal computer.



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