Shonda L. McGinnis

***** ***** *****, ***. *, New Orleans, LA 70127

504-***-****

ad3t41@r.postjobfree.com

INTRODUCTION/OBJECTIVE

Highly motivated and goal oriented professional seeking to work for an organization with a strong foundation in business. Outstanding skills in problem solving and ability to work on tasks simultaneously. Strength in applying problem solving skills within a fast pace, high volume environment. Exceptional communication and interpersonal skills. Highly organized and detail-oriented.

EDUCATION & CERTIFICATIONS

John McDonough 08/1985 – 05/1987

High School Diploma

Certified Patient Care Technician/Assistant (CPCT) Certified Since Jan 2024

National Health Career Association

PROFESSIONAL EXPERIENCE

Security Guard

Garda World, New Orleans, LA

July 2014 to Present

Full Time/ 40 hours a week

-Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

-Obtains help by sounding alarms.

-Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

-Maintains environment by monitoring and setting building and equipment controls.

-Maintains organization’s reputation by complying with legal requirements.

-Provide excellent customer service.

-Adhere to all company service and operating standards.

-Respond to emergencies to provide necessary assistance to employees and customers.

-Protect the company’s assets relative to theft, assault, fire, and other safety issues.

-Follow procedures for various initiatives, including fire prevention, property patrol, traffic control, and accident investigations.

Patient Escort/Sterile Processing Technician

Gwinnett Medical, Lawrenceville, GA

July 2010 to June 2014

Full Time/ 40+ hours a week

-Established and maintained communication with patients and coworkers to improve quality of service and customer satisfaction.

-Transported patients inside and outside of the facility to designated areas in a timely manner.

-Lifted patients in and out of bed, chairs, and ambulances to move them to and from treatment areas and procedure rooms.

-Offered comfort and support to patients and their families.

-Transported medical equipment, supplies, and laboratory specimens to designated treatment, diagnostic, and patient care areas.

-Respected and protected patient confidence and hospital confidentiality by keeping all sensitive and patient information private.

-Followed all protocols and procedures to ensure safe delivery of patients, their possessions, supplies, and laboratory specimens.

-Assisted with the sterilization process and assembling instrument trays.

-Maintained cleanliness of instruments and supplies required for use in the operating room.

-Collaborated with the operating room staff to ensure the availability and sterility of instrumentation to meet the requirements of posted surgical cases.

-Placed supply orders.

-Maintained a secure, clean, and healthy work environment by adhering to the standards and regulations that are set forth by the hospital and local, state, and federal governments.

-Regularly participated in ongoing education to improve knowledge and skills.

Mail Processing Clerk

Post Office, Lawrenceville, GA

November 2008 to June 2010

Full Time/40 hours a week

-Prepared mail to load into carrier trucks.

-Sorted and organized mail to be delivered.

-Bundled, labeled, and routed mail depending on their destinations, and according to established deadlines and procedures.

-Assisted customers.

-Fixed packages that have been broken or otherwise damaged.

-Checked items’ addresses to make sure they were legible and correct.

-Placed mails onto conveyors to be sorted.

-Weighed parcels to determine what the postage costs.

-Regularly participated in ongoing education to improve knowledge and skills.

Home Health Aide

Visiting Angels, Lawrenceville, GA

February 2007 to November 2008

Full Time/40 hours a week

-Monitored patient condition by observing physical and mental condition.

-Assisted patients by providing personal services, such as bathing, dressing, and grooming.

-Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

-Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, and special techniques for personal hygiene.

-Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient, advising on nutrition, cleanliness, and housekeeping.

-Recorded patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

-Protected the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

Custodian

Gwinnett County Public Schools, Lawrenceville, GA

April 2003 to January 2007

Full Time/37 hours a week

-Ensured spaces were prepared for the next day by taking out trash, tidying furniture, and dusting surfaces.

-Swept and mopped floors and vacuumed carpets.

-Washed and sanitized toilets, sinks, and restocked disposables.

-Wiped mirrors and windows.

-Reported major damages.

-Secured facility after operating hours by locking doors, closing windows, and setting up the alarm.

AWARDS/RECOGNITIONS

Awarded Most Valuable Employee

SKILLS

Written and Verbal Communication; Following Complex Instructions; Interpersonal Skills; Manage Multiple Tasks; Bedside Manner; Decision Making; Patient Services; Healthcare Administration; Health Promotion and Maintenance; Prioritize; Microsoft Office

VOLUNTEER EXPERIENCE

New Orleans Voter Registration Project, Recycling Project Volunteer

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