Julia Feldman

UX UI Designer

281-***-****

ad3t3q@r.postjobfree.com

juliafeldman.myportfolio.com

***** *** *** ****** *****

Houston TX 77024

SUMMARY:

Designer with a 7+ year background in UX design, specializing in orchestrating technology, people, and processes to architect impactful and measurable user-centric experiences. A proven experience in human-centered design, driving the development of seamless and sustainable virtual and in-person service journeys. Proficient in addressing complex challenges such as device procurement, remote access, collaboration, and IT support, always applying a strategic UX approach to align associate needs with strategic business objectives.

Professional Experience:

PNC Bank – Remote March 2022-present

UX Design III

Applied human-centered design to enhance service experiences, focusing on challenges in remote access and collaboration.

Led cross-functional teams in executing service design strategies aligned with business goals.

Utilized Figma and Adobe CC to create impactful design assets for improved user experiences.

Slalom Consulting – Remote May 2021-March 2022

UX Architect Consultant

Conducted user research and facilitated design workshops to inform strategic initiatives.

Created service design assets driving the transformation of technology and business processes.

U.S. Bank – Remote September 2020-March 2021

User Experience Designer (VID)

Modernized card purchase services software, aligning design solutions with user needs.

Effectively communicated design goals, fostering a human-centered design culture within the organization.

Sysco - Infosys Corporation, Houston, TX May 2018-June 2020

UX Design Lead

Collaborated daily with cross-functional teams, producing designs, personas, journey maps, and prototypes.

Executed agile team ideas to prototype and test enterprise and B2B solutions, validating designs based on proof of concept.

Solex Marketing Solutions, Woodlands, TX May 2013 – February 2018

UX Designer

Created visual designs and information architecture.

Developed wireframes, prototypes, and mockups to visualize and communicate product concepts.

Designed high-impact, user-centered websites, and apps.

Created customer journeys and personas.

Skills:

Business Analysis

Journey Mapping

Wireframing

Visual Design

Prototyping

User Testing

Tools: Sketch, Figma, InVision, Adobe XD, Axure, Miro, Mural

Education:

Arts University, Tashkent, UZ

Master of Fine Arts, 1993

BFA in Graphic/Visual Communication Design, 1990

HCC, Houston, TX

Associate degree in Multimedia Interactive Design, Web & Publishing, 2000

Certifications:

UX/UI Specialist – Springboard

Certified in Agile Methodologies

Certified in DevOps Methodologies

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