MJ Monica Jenkins

Texas City, Texas ***** 713-***-****

ad3t1b@r.postjobfree.com

PROFESSIONAL

SUMMARY

Reliable Administrative Assistant with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

SKILLS Workload Management

Data Confidentiality

Support Services

Time Management

Office Supplies and Inventory

File Documents

Computer Skills

Team Collaboration

Manage Budgets

Employee Support

Microsoft PowerPoint

Documentation and Filing

Business Correspondence

Education Administration

Email Correspondence

Administrative Duties

Calendar Management

Schedule Coordination

WORK HISTORY EXECUTIVE ADMINISTRATIVE ASSISTANT 08/2018 to 01/2021 Houston ISD, Academic Support Services Houston, TX To Chief of Academics -,

Provides support for Chief, in the area of correspondence report preparation, public relations, managing calendars/meetings, information dissemination, etc

Utilizes the assistance of one or more lower-level administrative assistant on a reporting or project basis

Serves as a liaison between executives, managers, and visitors as required

Uses considerable judgment and initiative to determine the approach of action to take on on-routine situations

Anticipates and prepares materials needed by Chief for meetings, conferences, etc

Arranges meetings as directed

Takes and prepares meeting notes as required

Notes commitments made by Chief or staff during meetings and arranges the appropriate follow up actions

Composes and produces documents such as letters, memos, proposals, and statistical material

Collects information needed by superior for conferences and reports Prepares various reports and/or analyzes reports with recommended actions

Assesses the urgency and importance of assignments and respect the confidential status of each

Maintains regular and follow-up files and confidential data Provides direction to clerical/secretarial personnel Delegates and coordinates work activities

Drafts confidential correspondence

Proofreads and corrects documents.

Handled scheduling for executive's calendar and prepared meeting agenda and materials.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips. Scheduled appointments and handled calenders for senior leadership. Seamlessly interacted with colleagues to plan and complete special projects.

Screened calls and emails and initiated actions to respond or direct messages for managers.

Used software to coordinate meetings, appointments, and tasks senior executives.

Documented and distributed meeting notes to identify, analyze, and improve workflows.

Handled confidential and sensitive information with discretion and tact. Processed travel expenses and reimbursements for executive team and senior management group.

Organized and coordinated conferences and monthly meetings. Facilitated training and onboarding for incoming office staff. Transcribed meeting minutes to support sales, business development and senior management teams.

EXECUTIVE ADMINISTRATIVE ASSISTANT 08/2016 to 08/2018 Houston ISD, Special Education Office Houston, TX Handled scheduling for executive's calendar and prepared meeting agenda and materials.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips. Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity. Processed new hire paperwork and documents.

Verified timekeeping records and handled any discrepancies with employees.

Maintained payroll information by calculating, collecting, and entering data. Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.

Maintained employee privacy and protected payroll operations by keeping all information confidential.

Processed timecards and payroll data for team of employees. Completed payroll accurately and timely to meet employee expectations. Audited timesheets and payroll records for accuracy. Performed data entry tasks and maintained accurate records of employee payroll information.

Maintained confidentiality of employee records and payroll information. Assisted with recruitment and onboarding of new employees. ADMINISTRATIVE ASSISTANT 08/2010 to 08/2016

Houston ISD, MC Williams MS Houston, TX

Assisted coworkers and staff members with special tasks on daily basis. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Established administrative work procedures to track staff's daily tasks. Volunteered to help with special projects of varying degrees of complexity. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Managed filing system, entered data and completed other clerical tasks. Managed department budgets and generated financial reports for management review.

Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Drafted correspondence and other documents for CEO and department heads in company's voice.

Processed customer orders accurately and within agreed timeframes to meet service standards.

Developed strategies to streamline and improve office procedures. Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Scheduled office meetings and client appointments for staff teams. Restocked supplies and placed purchase orders to maintain adequate stock levels.

Executed record filing system to improve document organization and management.

SECRETARY 08/2001 to 08/2010

Houston ISD, Carter G. Woodson K-8 Houston, TX

Maintained office supplies inventory by checking stock and ordering new supplies.

Maintained daily report documents, memos and invoices. Provided clerical support to company employees by copying, faxing, and filing documents.

Created and updated records and files to maintain document compliance. Responded to emails and other correspondence to facilitate communication and enhance business processes.

Handled daily scheduling tasks and provided administrative support for entire department.

Maintained electronic filing systems and categorized documents. Screened visitors and issued badges to maintain safety and security. Booked airfare, hotel, and ground transportation to coordinate office travel. Managed filing system, entered data and completed other clerical tasks. Assisted coworkers and staff members with special tasks on daily basis. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. Established administrative work procedures to track staff's daily tasks. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. Resolved payroll discrepancies quickly and successfully. Provided customer service to employees regarding payroll inquiries and issues.

Verified and submitted timekeeping information for accurate and efficient payroll processing.

Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions. Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Maintained strict confidentiality of all payroll information and records. Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.

Audited timesheets and payroll records for accuracy. Completed payroll accurately and timely to meet employee expectations. Generated reports to track employee time and attendance. Maintained confidentiality of employee records and payroll information. Responded to employee questions and requests for information in timely and knowledgeable fashion.

Performed data entry tasks and maintained accurate records of employee payroll information.

Created new hire and termination documents for payroll. Answered multi-line phone system and enthusiastically greeted callers. Processed new hire paperwork and documents.

Verified timekeeping records and handled any discrepancies with employees.

Maintained payroll information by calculating, collecting, and entering data. Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.

Maintained employee privacy and protected payroll operations by keeping all information confidential.

CLERK II 09/1999 to 08/2001

Houston ISD, Maintenance Operations Department Houston, TX Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Maintained filing system and organized customer documents for easy retrieval of information.

Input data into spreadsheets and databases.

Reviewed files, records and other documents to obtain information to respond to requests.

Fostered operational efficiency and compliance with company policies through effective coordination of office activities. Supported staff on special assignments and ad hoc projects. EDUCATION BSBA – Bachelor of Science Business Management Colorado Technical University, Denver, Colorado

GPA: 3.32

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