C O N T A C T
S K I L L S
E D U C A T I O N
L A N G U A G E S
English
French
************@*****.***
Dallas, Texas
Sr. Process Associate
Y O R A N N E M B A D U
Microsoft Suite
Communication
Organization
Time Management
Adobe Suite Illustrator
Adobe Suite Photoshop
ADP payroll system
Strong Remote work
abilities
Business Administration:
Management
McPherson College
2022
Bachelor of Science in Business
Administration with an emphasis in
Management and marketing
W O R K E X P E R I E N C E
Genpact Nov 2023 - present
Expert knowledge of social media, mobile apps and digital and mobile marketing. Actively Manage 200+ Accounts in book of business while delivering full service from start to finish to all accounts within the lifecycle of service. Ensure that our clients receive the highest level of sales and operational customer services. Actively make 35+ outbound calls and send 40+ outbound emails daily to advertisers in book of business and aim to schedule.
Sales Representative
HRYTA Investment May 2022- Nov 2023
Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing and potential sales outlets and other trade factors
Present, promote and sell products/services using solid arguments to existing and prospective customer
Reach out to customer leads through cold calling
Box Office Assistant
McPherson College Aug 2021-Dec 2022
Operate and assist with any ticketing sales points in order to provide an efficient and productive booking system for the public
Ensure a thorough knowledge of events at McPherson College to enable the Box Office to give the best possible customer service
Responsible for all cash, cheque, and card transactions made by the Box Office Maintain good communication with both internal and external customers HR Manager Assistant
3D Hologroup Aug 2021-Dec 2022
Project Analyst
Coordinated and managed implementation projects of ADP payroll systems. Collaborated with cross-functional teams to ensure successful system transitions. Conducted training sessions for employees on the new payroll system. Monitored project timelines and ensured adherence to project goals and objectives Business Department Advising Mentor
McPherson College Aug 2021- Dec 2022
Assist students throughout the year with academic and college life skill-building by providing peer academic advising and academic support
Take initiative to get to know and contact students both individually and as a group by checking in on students, especially first-years, several times a month Establish and maintain cooperative working relationships with faculty, administrators, students, public and private organizations, and others Maintain high regard for tolerance and empathy paying particular attention to the intersections of race, gender, sexuality, religion and class
CERTIFICATION
digital marketing : Meta & Human skills
intermediate