Rao Nerusu, CSM,SSM

Scrum Master /Project Manager

San Francisco, CA 925-***-**** ad3t0a@r.postjobfree.com

Proactive, collaborative team leaders with 8+ years’ experience as a Scrum Master in an innovative, industry-leading SaaS organization. Inspires and aligns teams across all aspects of the SDLC. Effectively communicates plans, progress, risks, expectations, and technical issues to project stakeholders, including product owners and team members. Knows manual and automation testing of client-server and web-based applications. Knowledgeable in servant leadership, conflict resolution, continual improvement, and maintaining transparency.

CORE COMPETENCIES

Strategic Planning Project Management Cross-functional Team Leadership (SDLC) Software Development Life Cycle

Requirements Analysis Business Analysis Stakeholder Management Jira Azure DevOps Actionable Agile Analytics Rally SQI Agile Methodologies UX Risk Mitigation Business & IT Alignment Presentations Customer Feedback Automation Process Improvement Scrum Ceremonies Sprint Planning Daily Standups Sprint Retrospectives Story Grooming Release Planning Analytica kills Project Planning Microsoft Excel Microsoft Office

PROFESSIONAL EXPERIENCE

Scrum Master 2021 to Present

Maine DOE – Deportment of Education State of Maine IT is provider of software for Maine state Education system in collaboration with educators, schools, districts and communities. And provide Statewide software-based SaaS solutions, data analytics, and services to the Education System.

Facilitate all scrum ceremonies, and team meetings to monitor progress and resolve issues. Build strong relationships with stakeholders, application users, and product owners. Oversee and manage scope, timeline, quality, goals, and deliverables that support business objectives. Oversee design, implementation, QA, and validation of programming code Remove obstacles and develop solutions with the team. Teach the concepts of user story definition, velocity, and burndown metrics to the team Document progress and communicate with upper management and stakeholders. Guide teams to a culture of focus, improving the organization of their work through sprint planning, reviews, and retrospectives throughout a project life cycle.

Reduced cycle time by 20% and increased throughput within 8 weeks by evangelizing Kanban principles and driving adoption. Using Actionable Agile analytics for predictability

Facilitated the agile business transformation by creating training materials, workshops, and knowledge building tools.

Fostered a work culture focused on continuous improvement, agility, quality, and efficiency.

Role:

Coordination with internal and external stakeholders from business and technology to deliver optimal business solutions meeting corporate priorities.

Providing support to Product Owner and System analysists to create User Stories and keep prioritized backlog ready for next sprints.

Experience in using Azure DevOps as Project Management tool in projects. Used Scrum and Kanban boards for tracing the work item’s status. Skilled in Using DevOps for CI/CD pipeline. Also crated custom Dashboards for adding multiple custom Widgets by using shared query scripts for auto-reflecting the date.

Team Coordination in product backlog creation, sprint planning, sprint backlog creation, burn down chart creation and documenting them.

Enforced Kanban principles as a scrum master that resulted in reduction of customer defect Cycle time by 20% thus increasing team's throughput in less than 8 weeks.

Providing predictability of range of future outcomes using Monte Carlo Simulation in Actionable Agile Analytics

Working with Product Owners and System Analysts to create User stories with proper details and preparing prioritized backlog for coming sprints

Manages the health of the team. Ensures that the process is followed, including issuing Reviews, analysis, root cause analysis, issues, solutions during sprint planning and sprint retrospective

Identifying and Resolving impediments in the process by discussing with respective person/team responsible as and when required

Building & maintaining strong working relationship with the key stakeholders

Motivated the team to strive for continuous improvement by implementing action items identified during retrospectives, acquiring new skills - both technical and functional and increases velocity by getting increasing efficiency.

Quantros – Quantros is a leading provider of software-based SaaS solutions, data analytics, and services to the Healthcare industry.

Scrum Master 2012 to 2021

Facilitate all scrum ceremonies, and team meetings to monitor progress and resolve issues. Build strong relationships with stakeholders, application users, and product owners. Oversee and manage scope, timeline, quality, goals, and deliverables that support business objectives. Oversee design, implementation, QA, and validation of programming code Remove obstacles and develop solutions with the team. Teach the concepts of user story definition, velocity, and burndown metrics to the team Document progress and communicate with upper management and stakeholders. Guide teams to a culture of focus, improving the organization of their work through sprint planning, reviews, and retrospectives throughout a project life cycle.

Reduced cycle time by 15% and increased throughput within 10 weeks by evangelizing Kanban principles and driving adoption. Using Actionable Agile analytics for predictability

Facilitated the agile business transformation by creating training materials, workshops, and knowledge building tools.

Fostered a work culture focused on continuous improvement, agility, quality, and efficiency.

Role:

Coordination with internal and external stakeholders from business and technology to deliver optimal business solutions meeting corporate priorities.

Providing support to Product Owner and System analysists to create User Stories and keep prioritized backlog ready for next sprints.

Experience in using Azure DevOps as Project Management tool in projects. Used Scrum and Kanban boards for tracing the work item’s status. Skilled in Using DevOps for CI/CD pipeline. Also crated custom Dashboards for adding multiple custom Widgets by using shared query scripts for auto-reflecting the date.

Team Coordination in product backlog creation, sprint planning, sprint backlog creation, burn down chart creation and documenting them.

Providing predictability of range of future outcomes using Monte Carlo Simulation in Actionable Agile Analytics

Working with Product Owners and System Analysts to create User stories with proper details and preparing prioritized backlog for coming sprints

Manages the health of the team. Ensures that the process is followed, including issuing Reviews, analysis, root cause analysis, issues, solutions during sprint planning and sprint retrospective

Identifying and Resolving impediments in the process by discussing with respective person/team responsible as and when required

Software QA Manager 2009 to 2012

Software QA Lead 2004 to 2009

Led the design, build, test, and deployment of new applications and business solutions; defined software Quality Assurance plans, test strategy, scheduling, resource allocation, defect management, and status reporting. Provided oversight to a 7-person offshore QA staff in the development of business requirements associated with new product features and updates to existing product features. Managed the on-going repository of test cases used throughout the testing life cycle. Participated in reviews of test case design, test case coverage, and script design with project stakeholders.

Built a cohesive test team based on best practices, which increased test coverage, productivity, engagement, and efficiency.

Worked in tandem with business and technical teams to create robust, resilient, and scalable solutions as a technical program lead.

Presented ad-hoc dashboard reports and produced QA reporting decks for senior-level project stakeholders.

Reviewed, managed, prioritized, and drove the resolution of defects as part of on-going product release cycles.

Implemented multiple remote access methodologies (VPN, Connectivity) to meet customer secure access requirements.

Role

Reported new problems found, debugged and provided detailed information to. Communicated with Project Managers, Systems Architects, Systems Analyst, DBA's and Software Engineers

development Developed regression testing plan and strategy to execution of regression testing

Strong knowledge in Excel, MS Word, Ms Project and Visio tools

Helping team to create Automation scripts using Selenium for Functionality and data driven testing.

Reviewed testing execution and ensured project testing deadlines and milestones were met utilizing various reporting tools. Prepared Dashboard Reports and produced QA reporting decks for project stakeholders.

Built cohesive test team who shared best practices, test responsibilities, and supported reuse of test cases. Increased test coverage and efficiency.

Coordinated test strategy development, project planning, scheduling, allocation of test engineers to programs, ensuring test environment availability, generation of test reports, communication of test status, and networking to coordinate test activities

Provide end –to - end testing support of time and business critical projects by leading test strategy, plan, execution, documentation, defect management and status reporting

Organized, scheduled and led cross functional team meetings for finalizing the specifications as per requirements

Managed and coordinated with the 7-member offshore team for completion of project tasks

Developed testing plan/schedule and maintain test matrix based on development completions and project timelines

Developed, communicated and implemented Software Quality Assurance Plans and activities.

Performed UAT and provided customer support by recreating customer-found problems.

Implemented multiple remote access methodologies (VPN,, Connectivity etc.) as required by customer secure access requirements and assisted in troubleshooting these access issues.

EARLY CAREER

Software QA Lead GE Medical Systems San Ramon, CA 2001 to 2004

Drove the end-to-end project management from inception and development to testing and implementing a web-based labor management application for healthcare/hospital use. Provided leadership, organization, and risk management for the planning and scheduling of multiple concurrent projects; established clearly defined responsibilities and accountabilities. Facilitated cross-functional team meetings and drove change adoption with stakeholders. Performed function, integration, regression, system, installation, and UAT testing.

-Developed User Acceptance Test (UAT) requirements and documentation for module testing and system testing.

Role:

Assist Project Manager in project planning and scheduling testing plan for multiple projects

Prepared Project plan as per the modules size, schedule and team members available

Developed Acceptance tests for module testing and system testing

Performed Function testing, Integration testing, Regression Testing, System testing and installation testing and user acceptance

TECHNICAL SKILLS

Microsoft Office Suite MS Project BEA Weblogic Java Python Oracle 18c SQL Server Visual Basic ASP Scrum SDLC

EXJS HL7 Bugzilla Rally Jira DevOps Selenium Toad Jenkins Agile Scrum Kanban SQL Agile Project Management Vendor Management Microsoft Excel Agile Methodologies Analytical Skills Business Analysis Microsoft Office Team work Risk Management Timeline Program Management Leadership Communication Requirements Analysis

EDUCATION AND CERTIFICATIONS

(B.Tech.) Bachelor of Technology Nagarjuna University India

(CSM) Certified Scrum Master - (CSSGB) Certified Six Sigma Green Belt – (SSM)SAFe5 Scrum Master Certification

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