Katherine Petrusky
CUSTOMER SERVICE &
FINANCIAL ANALYSIS
OBJECTIVE
Professional Experience
Service Industry
Experience
Dedicated and influential individual with a strong 15 year background in providing elite customer service experience. Seeking committal to a promising
company in a full time position, where I can continue to look forward to progressing from within. Eager to apply acquired skills and knowledge to a new arena, with the potential to utilize my degree in Economics. Special interest in Linguistics and further developing my
knowledge of languages if applicable.
Developed Skills
Client retention and communication
Sales capabilities and proficient
practices
Analytical and Problem-Solving Skills
Positive Attitude and Collaborative
Qualities
Observor with well-developed
interpersonal skills
Decision making
Communication
Multi-tasking
Detail Oriented
Innovator and Risk Taker
Education Background
EDINBORO UNIVERSITY OF PENNSYLVANIA
BACHELORS OF SCIENCE ECONOMICS
COMPLETED 2015
MERCYHURST UNIVERSITY
INTELLIGENCE AND RUSSIAN STUDIES
2011-2013
PITTSBURGH UNIVERSITY
SUMMER SLAVICE LANGUAGE PROGRAM:
RUSSIAN STUDIES
Completed in 2012
My Contact
***********@*****.***
3740 Leacock Road
Edinboro, PA 16412
FIRST NATIONAL BANK RELATIONSHIP BANKER
THE CORK 1794 (2022-2023)
RUM RUNNERS (2022-2024)
TGI FRIDAYS (2013-2017)
WHITE LODGING HOSPITALITY (2023- 2024)
KEY BANK LEAD TELLER
DEC 2015-JUNE 2017 REHIRED IN 2023
JULY 2017 - AUGUST 2019
Key responsibilities:
Analyze current and past financial data for existing and potential clients
Analyze recent financial performance and identify trends Prepare reports on the above information and communicate the insights of these reports to the broader business
Front line operations and relationship development with clients for daily, monthly, and quarterly transactions and banking maintenance.
Key responsibilities:
Responsible for completion of all operational duties and audits, while maintaining compliance standards set by both the corporation and FDIC.
Actively assist managers in keeping the sales team on target when meeting sales related goals by referring clients based on needs.