RYAN LESLIE

Team builder and motivator w/**+ years experience

Santa Maria, CA 93454

ad3sxj@r.postjobfree.com

805-***-****

Knowledgeable about how to build a winning sales team by implementing strategies and techniques to help reach and exceed store profits year after year. Expertise in customizing approaches to fit the businesses, markets and target customers. Leadership/Effective managerial Retail sales experience Authorized to work in the US for any employer

Area Sales Manager

Premium Retail Services - Santa Maria, CA

September 2018 to Present

• Managed and monitored a team of sales reps in 3 separate big box store locations by implementing effective strategies to maximize overall sales and grow company profits.

• Trained, developed and managed a sales team.

• Coaches direct reports to achieve production goals. Actively manages under-performers via performance improvement plans to meet established performance levels

• Helped train all new hires in the district as requested by the District and or Regional Manager.

• Track record of influencing sales performance and profitability through expert knowledge

• Excellent motivator and team builder, able to form strong interpersonal relationships with sales team Driver

Fairchild Couriers - Santa Maria, CA

February 2018 to September 2018

Sort and load trucks, assist in making driver routes, ensure deliveries were made on time

Pick up returns and making sure all details were recorded and paperwork completed correctly Store Manager

Christians Mattress Xpress - San Luis Obispo, CA

R

WORK EXPERIENCE

January 2015 to January 2018

Coach and train staff from interviews, scheduling, hiring, making sure associates had the tools necessary to succeed

Help overall store profits grow year over year

Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events

Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns Engaged and interacted with customers to create positive shopping experiences and drive revenue growth

Insurance Agent/Producer

Farmers Lynn Insurance Agency - Maria, QC

February 2014 to May 2015

Help clients identify needs and which product best fills those needs Help clients from application to issuing of policies Assist clients when claim needs to be filled

All aspects of opening and running an insurance agency til close Attained the Blue Vase Award for the Agency

Upsold additional products and services after identifying customer needs and requirements

Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations Approached potential clients by using direct marketing techniques, including mailings and phone contacts Store Manager

Sprint - Santa Maria, CA

January 2011 to January 2015

Keeping accurate record of inventory and making sure daily deposits were correct all while making sure store hit sales goals and creating records

Took store from 150 units monthly to 360+

Increased attachment rate from 1:1 to 3:1 which in turn increased overall store profits greatly

Hired, trained and managed team of 8 associates, including setting expectations, evaluating performance and enforcing disciplinary actions

Delegated work to employees based on shift requirements, individual strengths and unique training

Updated store pricing, signage and merchandising based on current promotions

Oversaw inventory management with cycle counts, audits and shrinkage control Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels

Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives

Mortgage Loan Officer

Countrywide Home Loans - Grants Pass, OR

January 2006 to August 2009

Evaluate credit worthiness by processing loan applications and documentation within specified limits Interview applicants to determine financial eligibility and feasibility of granting loans Justify decisions (approvals/rejections) and report on them Job knowledge on types of loans and other financial services Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

Go the "extra mile" to build trust relationships, customer loyalty and satisfaction throughout the underwriting process Prate in compliance with laws and regulations and adhere to lending compliance guidelines Requirements

Familiarity with computers and banking applications/software Solid understanding of direct/indirect lending products and practices Excellent communication and interpersonal skills

Retail Store Manager

Sprint

August 2003 to January 2006

Managed all aspects of store operations, including organization, maintenance and purchasing functions Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences Coordinated weekly conferences with store associates to communicate sales and customer service goals

Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills Submitted orders for new inventory

Generated spreadsheets detailing sales information Home Theater Supervisor

Best Buy - Santa Maria, CA

February 2000 to August 2003

Stayed up to date on new products, promotions and trends to maximize effectiveness

Increased numbers in all statistical categories on consistent basis Provided world-class shopping experience to every guest Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers Educated staff on strategies for handling difficult customers and challenging situations Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team

performance

Santa Barbara Business College - Santa Maria - Santa Maria, CA High School Diploma in Business Management / Accounting Righetti High School - Santa Maria, CA

EDUCATION

Sales goals

Sales team

Marketing

Office experience

Training

Microsoft office

Recruitment

Sales

Account Management

Cold Calling

Salesforce

Data Entry

Front Desk

driver's license

SKILLS techniques Working knowledge of sales

Training and development processes

Conflict resolution Sales and marketing expertise

Microsoft Office experience Sales team recruitment Sales and contact reports Meeting sales goals/Sales tracking Supervisor/Moving specialist / Man Power Moving Services - Santa Maria, SKILLS

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CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION

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