Ahmad Z.Y. Rozan. ***-** ***rd Street,

Jamaica NY 11435.

929-***-****

ad3sxd@r.postjobfree.com

Objective: To work in an environment where I am able to grow in a field that allows me to enhance my skills as well as to being challenged daily while gaining valuable experience.

Skills & Strengths:

Over 17 years of experience in both Air Import & Export operation in the cargo industry. (International & Local)

Customer service.

Strong knowledge of Windows 95 and latest versions.

Excellent knowledge of Excel, Word, Internet Explorer and other Windows applications.

Excellent communication skills and great team leader.

Knowledge of state, federal and international applicable laws and regulations as they relate to International Air Freight shipment.

Develop, implement and monitor operational plan for customers.

Great decision making and time management skills.

Strong analytical skills and attentiveness to detail.

Experience:

Alliance Ground International JFK, NY 02 / 2017 – 06 / 2023

Key Account Manager for LATAM Account.

Export / Import flight planning.

Tonnage report.

Interview of all potential hires.

Scheduling of staff.

Training and teaching of day-to-day exercise required by LATAM Air Line, TSA and US Custom.

Daily building & equipment safety check list.

Cargo Airport Services JFK, N.Y. 11 / 2007- 02 / 2017

Manager for Emirates / Singapore & TNT

Air import AMS / export specialist.

AMS release from U.S Customs for clearance on cargo.

Maintained successful relationships with local vendors (e.g. Airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers) as well as other co- load carriers.

Provided document preparation such as carrier certificates and airway bills.

Build flight folders prior to arrivals.

Concluded flight folders at the end of breakdown of cargo.

Fulfilled escalated customer complaints as manager support.

Regulated import team to ensure task is to be done in timely manner.

Certify by IATA in accepting Dangerous Goods for outgoing flights.

Swissport Cargo Service JFK, N.Y. 05 / 2006 – 10 / 2007

Import / Export Agent

Assistant to Supervisors and Managers in flight operations.

Deal with inquires for import and export with AMS and U.S. Customs.

Fulfilled warehouse check for missing and lost freight.

Oversee the pick-up and transfer of shipments with appropriate partners.

Mail and transfer nominations.

Education:

Skeldon High School Berbice, Guyana 09/198*-**-****

High School Diploma

*Reference available upon request

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