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Office Manager Call Center

Location:
Cornwall, ON, Canada
Posted:
February 21, 2024

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Resume:

Dennis McCullough

Dispatcher Freight Broker

Cornwall, ON K6H7C8

ad3svq@r.postjobfree.com

+1-613-***-****

To obtain a position where I can maximize my existing broad range of skills to the benefit of my employer and their company.

613-***-****

Willing to relocate: Anywhere

Personal Details

Highest Level of Education: Master's Degree

Total years of experience: 25

Work Experience

Office Manager/CEO

D's Medical Transit Services - Cornwall, ON

2017 to Present

Built a registered non-profit company for the purposes of bringing clients to and from for medical appointments. Dispatch accounting record keeping. Working with drivers, clients giving training for handling a diverse clientele from children with autism and adults with dementia and Alzheimer's. Medical Transit Driver

Red Cross, Carefor, Cancer Society - Cornwall, ON

2012 to Present

Call center representative

Online Business Systems - Cornwall, ON

November 2020 to January 2022

Answering phone calls providing client services for online orders, creating shipping labels through email, corecting pricing errors, reseting account passwords, providing feed back on order's correcting account information. Replacing giftcards on returns, Working through virtual desk top, From home. 5 different sales sites ANDREW MARKS, WILSON'S LEATHER, G.H.BASS, DONNA KAREN, KAREL LOGERFEILD. Helious, Your premium access .com Lyst, Shoe carnival.

Mapping Operator and Driver

Tech Mahindra - Cornwall, ON

May 2019 to September 2019

Techmahindra GIS, Canada Mapping of Canada project Titan Call Center Representative

Atellica - Cornwall, ON

February 2014 to August 2014

Worked as a call centre representative for at ELCA on the Canada Post side and the bell side. Work with clients on a daily basis solving their problems and issues using a broad range of PC Programs. Office Manager/PC Repair and technical aid.

Ace Computer - Cornwall, ON

2010 to 2012

Answered phone calls giving technical assistance, assisted co-op students in training classes twice a week with elderly on how to protect themselves with email and online services. Ordering of supplies and inventory of sales products.

CEO

Adult Healing Resource Center - Cornwall, ON

2008 to 2010

Education

Freight Broker in Logistics Supply chain

Freight boot camp - Cornwall, ON

April 2020 to Present

Certificate in Property Management/ Human resources Alson on line - Cornwall, ON

January 2016 to Present

Freight broker and Dispatcher in Logistics

Maze - Toronto, ON

August 2022 to August 2022

College diploma in Legal Studies 3.3 Gpa

Alison online - From Home

March 2018 to November 2021

Master's Degree in Restaurant and hotel management Restaurants from the ground up 10000 hours - Kingston, ON September 1984 to June 2002

Certificate in Office 360

Lifelong Learning Centre - Cornwall, ON

2001 to 2002

Secondary School in Hotel and Restaurant Management 10000 Hours Red Seal Chief

Quinte Secondary School - Belleville, ON

September 1984 to June 1995

Quick books on line in Accounting

Quick books - Cornwall, ON

Skills

• QUICKBOOKS (10+ years)

• ACCESS (Less than 1 year)

• ACCOUNTING (10+ years)

• EXCEL (10+ years)

• Driving

• Delivery Driver Experience

• Commercial Driving

• Receptionist

• Payroll

• Scheduling

• Accounts Payable

• Billing

• Bookkeeping

• Data Entry

• Human Resources

• Microsoft Excel

• Microsoft Office

• Office Management

• Outlook

• Typing

• Online studies (10+ years)

• Event Planning

• Microsoft Outlook

• Account Reconciliation

• Accounts Receivable

• QuickBooks

• Accounting

• Financial Report Writing

• Office Administration

• Multi-line Phone Systems

• Workers' Compensation

• Clerical Experience

• Bank Reconciliation

• Pricing

• Sales

• Management

• Cold Calling

• Telemarketing

• Phone Etiquette

• Customer Service

• Computer Skills

• Cash Handling

• Communication Skills

• Administrative Experience

• Technical Support

• Computer Operation

• Law in act Employment law ODSP ACT, LTBO ACT, MTO ACT (10+ years)

• Dementia Care

• General Ledger Accounting

• Alzheimer's Care

• Budgeting

• General Ledger Reconciliation

• Journal Entries

• Sage

• Microsoft Access

• GIS

• Freight Experience

• Accounting Software

• Balance Sheet Reconciliation

Links

http://linkedin.com/in/dennis-mccullough-326a79a8

Military Service

Branch: CFB Trenton

Service Country: Canada

Rank: Civil

January 1987 to June 1987

Worked in the junior ranks mess for 6 month Coop program Lots of discipline. Commendations:

Certificate for Quality assurance.

Certifications and Licenses

Property managment

May 2019 to Present

I have studied Property management, through several online resources. I have read local law city of Cornwall. I have studied the Landlord and tenement act of Ontario.I have have read several books on the subject. I operate an assistant program to help tenants and or landlords to understand procedures and laws regarding renting and or, leasing apartments in Ontario Additional Information

• Experience with QuickBooks, Sage, Simply Accounting and Accpac

• Knowledge of Excel, Word Perfect, Access, PowerPoint, Outlook, G mail, Hotmail, etc.

• Quick learner who enjoys continuous learning

• Possess valid G driver's license

• Team player and problem solver

• Strong communication skills

• Effectively deal with difficult situations

• People oriented and enjoy helping others

• Proven leadership abilities with demonstrated initiative



Contact this candidate