JAMES K. Stepanek

Cleveland, OH *****

Phone: 216-***-**** Indeed: James Stepanek Email: ad3sv7@r.postjobfree.com: Objective: Directly recognize my sense of empathy, hard work, discipline, and dependability. Delivering work on time and with satisfaction focusing on maintaining a long-term ongoing relationship for all clients.. I am excellent at using my experience to detail services thus allowing me to form connections with local customers from my work locally. While employed with the Diocese of Cleveland, in the Parma, Parma Hts. area. Experience:

Nestle Corp., Solon, OH

June 2023- December 2023

Transportation Services

– Hired as part-time shuttle service moved in dedicated to delivering dedicated route availability

– Excelled in client Handling/Customer Relations/Employee Relations.

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US Event Services, Cleveland, OH

2014-2020

Technical Consultant

– Provided service for both vehicles and clients alike using the Avaya-based online system 2019. – Instrumental in maintaining all vehicles inside and out, such that our clients always appreciated our delivered product.

– Responsible for Limo and Charter buses within Cleveland routes.

– Covid-related departure.

Diocese of Cleveland, Cleveland, OH

1993-2009

Systems Analyst

– Studied the organization’s computer systems and procedures and assisted with designing information systems solutions to help the organization operate more efficiently and effectively.

– Designed and maintained the existing database of 3500 parishioners to exceed over 7500 – Set up appointments and served as a liaison between office staff, volunteers, and technical reps. Zenith Data Systems, Beachwood, OH

1985-1993

Fortune 300 Account Rep

– Assigned duties included working with the Fortune 300 base of accounts based in Northeast Ohio. – Traveled throughout the US as a direct representative for clients headquartered in Cleveland with regionally based offices.

– Charged with maintaining relations on all platforms of delivery, accounting, and engineering. – Position whereabouts lost to corporate sell-off abroad.

Education:

Control Data Institute, Independence, OH Mainframe Technology/Systems Engineer Cert. Control Kent State University, Kent, OH Bluetooth Engineer, ARC & WIFI Coursework Microsoft Office 365 Organizational Office Manager CRM

References: -Always available upon request.-

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