SOL RELLITA

OPERATIONS EXECUTIVE

P

+63-917-*******

E

ad3suj@r.postjobfree.com

A

San Pedro, Laguna

W

Sol Rellita LinkedIn

OBJECTIVE

EDUCATION

Pursuing a senior role to support growth and success of the organization by drawing on 19+ years of operational experience providing ethical leadership, influence, talent building, problem solving and relentless execution towards achieving results.

Republican College

Bachelor of Science in Commerce – Major in Management

CERTIFICATIONS

SIX SIGMA GREENBELT CERTIFIED

ISO 9001:2008 QMS LEAD AUDITOR

AWARDS

2022 ASIA CEO AWARDS – CIRCLE OF EXCELLENCE: WELLNESS COMPANY OF THE YEAR

2021 ASIA CEO AWARDS – CIRCLE OF EXCELLENCE: EMPLOYER OT THE YEAR / CSR COMPANY OF THE YEAR

2017 ICT AWARDS – BEST EMPLOYER OF THE YEAR OUTSIDE NCR

2017 ICT AWARDS – BEST FRONTLINE TEAM OF THE YEAR

2016 CORE VALUE LEGEND - TASKUS

EXPERIENCE

Apr 2023 – Jan 2024

Country Manager, Superorder

Mar 2021 – Apr 2023

Assistant Vice President, Datamatics

Mar 2019 - Apr 2020

Chief Operating Officer, Axadra

Jan 2015 – Nov 2018

Operations Director, TaskUs

Feb 2013 – Jan 2015

Offshore Director, Equinox Virtual Solutions

Oct 2010 – Feb 2013

Operations Manager, RR Donnelley

Dec 2006 – Jun 2010

Operations Manager, First Advantage

May 2005 – Dec 2006

Assistant Manager for Operations, IBM Daksh

Feb 2004 – May 2005

Team Leader, AIG Business Processing Services Inc.

Apr 2002 – Feb 2004

Team Manager, InfoNXX

FEATURED WORK

True Ideas – Radical Candor (2019)

TaskUs Project WHY Series (2018)

TaskUs Operations Manager Academy (Author/Facilitator)

TaskUs Operations Handbook (Author)

LEADERSHIP

Turned a USD 900K LOS of Datamatics in 2021 to a USD 8M business in 2022

Re-branded and launched Axadra (formerly Truelogic)

Launched Axadra’s Code of Ethics

Trained Axadra Leaders on 4DX, Leadership & Coaching and T3

Built Axadra’s Training Department (On-boarding / Roadmap)

Digitized Axadra’s HR by migrating to Zoho People (HRIS)

Digitized Axadra’s Offboarding and Corrective Action process

Renovated Axadra’s 500 sq. m. facility

Built Axadra’s Business Continuity Plan

Launched Digitize The Philippines campaign

Part of TaskUs’ founding leadership team

Grew Cavite’s footprint to 2,800 FTE / 40 clients / 3 facilities

Champion/Challenger bid that resulted in TaskUs being the sole vendor of a 1000 FTE Food Delivery client

Service Recovery of an 800 FTE eCommerce Program which restored employee and client confidence

Automation project which resulted to 40% increase in efficiency

Launched Multi Site Support model for TaskUs

Launched Part Time Employment model for TaskUs

REFERENCES

[Available upon request.]

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