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Medical Assistant Customer Service

Location:
Goshen, IN
Posted:
February 21, 2024

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Resume:

***** ** **

Goshen, IN *****

574-***-****

ad3sri@r.postjobfree.com

Erika N Lopez

SKILLS

Good communication, organizational and clerical skills. Computer and customer service experience. Medical knowledge. Bilingual English/Spanish fluent.

EXPERIENCE

Beacon Medical Group- CFP Goshen Medical Assistant

April 2003 – 2012

August 2021- Present

CLINICAL

●Scheduling patient appointments.

●Preparing patients for examination

●Helping physician with patient examinations

●Taking and recording vital signs, such as blood pressure, Temperature, Pulse, Respiration

●Updating patients medical history, medication list

●Drawing blood, collection of cultures, assisting physician with small procedures, surgeries, administration of vaccines, injections

●Proficient use of EKG, PFT, vision exam, autoclave maintenance

●Preparing blood samples, Pap smear test, wound cultures for laboratory tests

●Referrals to specialists and hospital procedures & test

●PA for medications

ADMINISTRATIVE

●Checking in patients on arrival time

●Updating insurance and personal information

●Collecting copayment and balances due

●Answering multi phone line, scheduling appointments, follow up appointments

●Preparing charts for next scheduled appointments

●Preparing medical records

●Faxing and putting away records on charts

●Closing balance end of the day

Heart City Health Center—

Medical Assistant

September 2013- August 2015

●Triage for Adult and Pediatric unit

●Preparing patients for examination

●Helping physician with patient examinations

●Taking and recording vital signs, such as blood pressure, Temperature, Pulse, Respiration

●Collecting cholesterol, hemoglobin and lead test

●Administration of vaccines

●Calling insurance for pre-cert on test

●Scheduling referrals to specialists

●Ordering vaccines

●Drawing blood and collection of cultures

●Interpreter

Boys and Girls Club of Elkhart

Front counter collector

Kidscare supervision

November 2018- 2019 Evenings schedule

●Collecting payments

●Updating members and parents information

●Cleaning and organizing area for members to play or to star homework assignments

●Taking care and supervision for members during gym, outside reassess and computer lab time

●Recording for members behavior or any incidents that may occur

EDUCATION

Ivy Tech Community College — Medical Assistant Associates

August 2009- May 2013

Certifications/Qualifications

●EMR EXPERIENCE

●Certified Medical Assistant

●Bilingual English/Spanish

●Certified Medical Interpreter

●CPR- American Heart Association

REFERENCE AVAILABLE UPON REQUEST



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