Medical Assistant Customer Service
Resume:
Goshen, IN *****
*********@****.***
Erika N Lopez
SKILLS
Good communication, organizational and clerical skills. Computer and customer service experience. Medical knowledge. Bilingual English/Spanish fluent.
EXPERIENCE
Beacon Medical Group- CFP Goshen Medical Assistant
April 2003 – 2012
August 2021- Present
CLINICAL
●Scheduling patient appointments.
●Preparing patients for examination
●Helping physician with patient examinations
●Taking and recording vital signs, such as blood pressure, Temperature, Pulse, Respiration
●Updating patients medical history, medication list
●Drawing blood, collection of cultures, assisting physician with small procedures, surgeries, administration of vaccines, injections
●Proficient use of EKG, PFT, vision exam, autoclave maintenance
●Preparing blood samples, Pap smear test, wound cultures for laboratory tests
●Referrals to specialists and hospital procedures & test
●PA for medications
ADMINISTRATIVE
●Checking in patients on arrival time
●Updating insurance and personal information
●Collecting copayment and balances due
●Answering multi phone line, scheduling appointments, follow up appointments
●Preparing charts for next scheduled appointments
●Preparing medical records
●Faxing and putting away records on charts
●Closing balance end of the day
Heart City Health Center—
Medical Assistant
September 2013- August 2015
●Triage for Adult and Pediatric unit
●Preparing patients for examination
●Helping physician with patient examinations
●Taking and recording vital signs, such as blood pressure, Temperature, Pulse, Respiration
●Collecting cholesterol, hemoglobin and lead test
●Administration of vaccines
●Calling insurance for pre-cert on test
●Scheduling referrals to specialists
●Ordering vaccines
●Drawing blood and collection of cultures
●Interpreter
Boys and Girls Club of Elkhart
Front counter collector
Kidscare supervision
November 2018- 2019 Evenings schedule
●Collecting payments
●Updating members and parents information
●Cleaning and organizing area for members to play or to star homework assignments
●Taking care and supervision for members during gym, outside reassess and computer lab time
●Recording for members behavior or any incidents that may occur
EDUCATION
Ivy Tech Community College — Medical Assistant Associates
August 2009- May 2013
Certifications/Qualifications
●EMR EXPERIENCE
●Certified Medical Assistant
●Bilingual English/Spanish
●Certified Medical Interpreter
●CPR- American Heart Association
REFERENCE AVAILABLE UPON REQUEST
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