* ***** ** ********** ** Hotel Housekeeping at the
City Garden Hotel-Makati as Room Attendant,
Coordinator, Mini-bar Attendant, Public Area
Attendant, Team Leader-Trainee & Shift Head-OIC
* ***** total experience in various retail companies and worked at MOA, Southmall, and ATC as Sales
Clerk, Stock Clerk, Marketing and visuals in charge, OIC-Supervisory; Team Leader in the retail
warehouse
1 year of experience as an office admin/assistant of the Operations Manager in industrial supplies
distributor company
Computer and internet literate, knows basic MS
Word and MS Excel skills, filing, documentation,
reporting, inventories, Purchase Order, and other
clerical tasks related to sales, warehouse & logistics Knows how to organize workload and can work
under minimal supervision, sstablishes collaborative relationship with colleagues and willing to be trained for personal/professional growth, hardworking,
driven, honest
SMART OPTIONS (2022-2023)
HOTON (2018-2021)
Admin/Assistant of Operations Manager
Warehouse O-I-C Supervisory
Admin assistant/assistant of operations manager
in industrial supplies company & and distributor.
Handles office tasks such as reporting, filing,
documentation, customer service, data entry,
coordinating with the warehouse team, and any
task the manager orders or the job entails.
Supports the Supervisor in the daily
operations of a retail store (sales processes,
orders, payments). Supervises employees,
works with customers, handles complaints
from customers, helps meet sales quota, and
helps carry out the directives of the
supervisor and owner.
Creates and analyzes reports, tracks the
progress of weekly, monthly, quarterly, and
annual objectives. Monitor and maintain store
inventory, and more.
Work Experience
Hotel and Restaurant Services
Technical Education & Skills Development
Authority (TESDA), Las Pinas City, MM (2007)
Secondary Education
Primary Education
Pasay City West High School, Pasay City, MM
(2002-2006)
Education
ROGACION
HARMOND
Contact
B5 L14 St. Claire, San Miguel 2,
Molino 4, Bacoor, Cavite, 4102
***************@*****.***
Summary
Padre Burgos Elementary School, Pasay City, MM
(1996-2002)
Warehouse Clerk
Responsible for a variety of clerical &
warehouse duties like creating shipping
documents (invoices & purchase orders),
pulling inventory, shipping & receiving,
organizing items, keeping warehouse stocked
with essential equipment & assisting the
warehouse supervisor
Sales Clerk
Interacting with customers, offering information about products, maintaining the store area clean, receiving merchandise, displaying fashion items, and marketing visuals Responsible for stocking shelves and maintaining the overall appearance of the store according to company specifications, managing and organizing inventory, supervising third-party contractors & and assisting the store Supervisor and Manager. Sales Clerk / Stock Clerk
Responsible for stocking shelves and maintaining the overall appearance of the store according to company specifications, has organization and office skills including computer & and data entry that are necessary for receiving, processing, and tracking inventory, supervising third-party contractors & and assisting the store Supervisor and Manager. Includes interacting with customers, offering information about products, maintaining the store area clean, receiving merchandise, displaying fashion items and marketing visuals. AMERICAN EAGLE OUTFITTERS (2015-2018)
Team Leader will be responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Coordinating daily housekeeping operations maintaining the housekeeping operating standards and supervising room attendants to deliver excellent Guest satisfaction and experience. Assists the Housekeeping Manager in various activities.
The Housekeeping Order Taker or Coordinator is responsible for the running of the linen room, coordinates calls, and executes duties.
The Room Attendant provides housekeeping service in the guest room and is tasked to make up the room as required.
Responsible to supervise and inspect the work of assigned attendants to ensure product quality standards are met and that optimum service is provided to guests. The Mini Bar Attendant is responsible for charging each guest for his use of items in the Mini Bar. They must restock each Mini Bar according to what has been purchased. The Public Area Attendant is responsible for performing heavy-duty cleaning tasks required in public areas.
Team Leader - Trainee (2015)
Office Order Taker (2014-2015)
Room Attendant (2010-2014)
Shift Head - Officer-In-Charge (2010)
Mini Bar Attendant (2009-2010)
Public Area Cleaner (2008-2009)
CITY GARDEN HOTEL - MAKATI (2009-2015)
Certifications & Involvement
Certificate of Appreciation (American Eagle Outfitters) - January 28, 2018 For performing tasks beyond expectation in a professional and diligent manner for the benefit of the Brand. Certificate of Recognition (American Eagle Outfitters) - August 2016 & January 2017
“Top Seller of the Month” – For outstanding performance and continuous commitment. Certificate of Completion - February 17, 2014
“Housekeeping Standard Procedure in Cleaning a Room” Certificate of Completion - March 29, 2014
“Housekeeping Standard Procedure in Attending to Guest Room with Impaired Guest” Certificate of Completion - May 25, 2014
“Housekeeping Standard Procedure on How to Do Self-Inspection of an Occupied Vacant Room Prior To Being Occupied By Guest”
Certificate of Completion - July 8, 2014
“Housekeeping Standard Procedure Regarding Lost and Found” Certificate of Completion - October 5, 2014
“Monthly Meeting-Develop Hospitality Courtesy A Skill” Certificate of Completion - December 20, 2014
“Monthly Meeting-Recap of Procedural Training (Rooms) and Public Area” Certificate of Attendance - February 8-10, 2007
“Chefs Congress of the Philippines” at the World Trade Center, Pasay City Certificate of Participation - April 20, 2007
International Food Festival ’07 at Las Piñas Manpower Training Center, TESDA Las Piñas Certificate of Training - January 3-March 31, 2007 Hotel and Restaurant Services at TESDA Las Piñas
Character References
091*-***-**** 091*-***-**** 092*-***-****
Ronnel Escarez Joshua Vlas Cordova Ronnel Mirasol
Housekeeping Supervisor Store Manager Store Supervisor City Garden Hotel, Makati American Eagle Outfitters American Eagle Outfitters