Customer Service Sales Associate

EVELYN RAMA

Mobile No. +965********

Address: Al Mughera st, block 9, bldg. 100 Salmiya, Kuwait

Status: Single

Email: ***********@*****.***

OBJECTIVE: I am a good team player with a positive approach in my daily activities, Interested in the position of admin assistant. I am looking forward to using my experience and skills in an administrative profile.

WORK EXPERIENCE

ADMIN OFFICER/RECEPTIONIST

The OG Health Institute (April 2022-June 2022)

Greet Members and Guests.

Schedule Appointments, sell Membership, and collect payments.

Answer and Direct Phone Calls

Perform daily maintenance checks and service equipment.

1 Monthly sales report, 1 Personal Training session report.

1 Client Membership report (New Member/Renewals).

1 Classes report (status and count)

4 Methods to grow/improve members’ experience (Members feedback).

SALES ASSOCIATE

United Trading Company (August 2020-April 2022)

• Brand Ambassadress: Welcoming and greeting the customers for 30 seconds, once entered the store premises.

• Cashier: Operating Cash register, managing financial transactions

•Superior product knowledge.

•Cross-selling products to increase purchase amounts.

• Well trained in maintaining a clean and tidy workplace.

SALES ASSOCIATE:

Alyasra Fashion (July 2020)

UNDERLINE: Italian Brand: Maxmara, Jimmy Choo, Max&Co, Persona and Marina Rinaldi, French Brand: Kenzo, Weill, Petit Bateau, U.S. Brand: DKNY Watch: ONTIME

• Excellent Customer Service: Prepare and deliver appropriate presentations on products and

services, conduct market research to identify selling possibilities, and evaluate customer needs.

• Good Phone Etiquette: speaking and listening skills.

• Stockroom operator: Ensure the availability of stock for sales and demonstrations.

• Feedback: Gather feedback from clients or prospects and share it with the team.

EDUCATION

College

Bachelor of Science in Nursing 2002 – 2004

Our Lady of Fatima University

High School

Commonwealth High School

1998 -2002

TECHNICAL SKILLS:

Operating System: Microsoft Office Package (Word, Excel, &Power point)

SEMINARS ATTENDED:

• Customer Service & Satisfaction

• Client Relations

• Territory Sales Experience

• Cold Calling

• Merchandisingct Knowledge

ACCOMPLISHMENTS

• Outstanding Performing Award: Alyasra Fashion Trading Company

• Good Behavior Award: Alyasra Fashion Trading Company

• Buttercream Floral Piping Class: Copthorne Hotel Kuwait City

• Boiled Icing Class: Copthorne Hotel Kuwait City

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