TO BE PART OF A COMPANY THAT PROMOTES PROFESSIONAL GROWTH AND PROVIDES CHALLENGING YET

REWARDING CAREERS. ALSO, FIND A LEADERSHIP POSITION, WHERE I CAN USE AND UTILIZE MY KNOWLEDGE AND SKILLS.

KIM PIERCE

Manufacturing/shipping

Phone 1-731-***-****

Email ad3sng@r.postjobfree.com

Address 222 SKYLINE DR RIPLEY, TN 38063

• Policy and Procedure Modification • Sorting and Labeling

• Workflow Optimization • Scheduling

• Written Communication • CRM Software

• Excellent Multitasking Abilities • Office Supplies and Inventory

• Data Communications • Administrative Oversight

• Client Correspondence • Account and Ledger Reconciliations

• Research and Analysis • Fleet Dispatching

• Calculating Liabilities

• Assisted with developing workplace safety procedures.

• Created staff schedules based on established guidelines and priorities.

• Managed office flow by providing direct support to visitors.

• Purchased office supplies and equipment to replenish inventory.

• Led meetings, keeping staff informed of changes or new requirements in policies and procedures.

• Acted as point person for office equipment setup and end-user training and support.

• Liaised between departments to accomplish tasks requiring many stakeholders.

• Optimized office policies, meeting internal needs while upholding organizational standards.

• Trained and onboarded new office staff members.

• Fostered relationships with vendors to expedite orders, repairs and maintenance.

• Supervised administrative staff, driving front office operations and continuous workflow.

• Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.

• Developed and monitored office budgets and processed payroll.

• Leveraged multi-line phone system to answer and transfer calls to staff members. PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

OFFICE MANAGER — OBIE'S TRUCKING COMPANY RIPLEY,

TENNESSEE, January 2007 - December 2023

LEAD PERSON/SHIPPING AND RECEIVING CLERK — ANDERSON HICKEY HALLS, Tennessee January2000 - January 2007

LEAD OVER QUALITY CONTROL — SUN

dyersburg, TN, January 1995 - January 2000

• Arranged for pickup and delivery of goods to meet deadlines.

• Identified and boxed items for return shipment.

• Calculated charges for jobs performed, maintained logs and generated reports.

• Notified management of product discrepancies or equipment malfunctions.

• Received shipments from various carriers, verifying piece counts with supporting documentation.

• Maintained records for management reports and inventories of supplies needed.

• Performed filing duties in conjunction with specific customer requests.

• Prepared finished goods for shipment according to customer requirements.

• Ran high-volume production machines and performed binding and finishing work.

• Updated and maintained accurate inventory records.

• Distributed office supplies, fax transmissions and mail to company personnel or designated drop-off points.

• Followed internal procedures for tracking and recording shipments.

• Maintained convenience copier areas by keeping neat and well-stocked.

• Verified packing slips and shipping labels were accurate and complete.

• Determined shipping methods, routes and rates for materials.

• Prepared work orders, bills of lading and shipping orders to route materials. Corresponded with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications.

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• Packed, sealed, labeled and affixed postage to prepare materials for shipping.

• Compared shipping routes and methods to determine which had least environmental impact.

• Recorded shipment data for reporting, accounting and recordkeeping purposes.

• Examined shipment contents and compared with manifests, invoices and orders to verify accuracy.

• Contacted carrier representatives to make arrangements for shipping and delivery of materials.

• Delivered and route materials to departments used handtruck, conveyor and sorting bins.

• Requisitioned and stored shipping materials and supplies to maintain inventory.

• Maintained inspection records and documentation associated with quality program.

• Performed special inspections on new materials and products to meet brand specifications.

• Evaluated product samples against customer specifications and industry standards.

• Trained personnel in quality control processes and procedures.

• Facilitated root cause analysis and corrective action for quality control issues.

• Assisted in analyzing trend data to identify problems.

• Assisted stakeholders in developing, implementing and improving quality management system.

• Coordinated with internal stakeholders to resolve quality control issues.

• Developed detailed reports to document quality control findings.

• Conducted and approved corrective actions associated with quality inspection program.

• Took measurements using micrometers, calipers and other measuring instruments.

• Prepared required reports pertaining to quality for management.

• Made minor adjustments to equipment, such as turning setscrews to calibrate instruments to required tolerances.

• Recommended necessary corrective actions, based on inspection results. Recorded inspection and test data, such as weights, temperatures, grades and moisture content and quantities inspected and graded.

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• Marked items with grade or acceptance-rejection status. Determined specifications, inspection and testing procedures, adjustment methods, certification processes and formulas.

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• Collected and selected samples for testing and for use as models.

• Removed defects, such as chips, burrs and lap corroded and pitted surfaces.

• Discarded and rejected products, materials and equipment not meeting specifications.

• Notified supervisors and other personnel of production problems.

• Wrote test and inspection reports describing results, recommendations and needed repairs.

• Stacked and arranged tested products for further processing, shipping and packaging. Monitored production operations and equipment to ensure conformance to specifications, making necessary process and assembly adjustments.

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• Positioned products, components, or parts for testing.

• Read dials or meters to verify equipment function.

• Inspected, tested, and measuredmaterials, products, installations and work for conformance to specifications.

• Computed usable amounts of items in shipments.

Inspected and tested clean tech and green technology parts, products and installations, such as fuel cells, solar panels and air quality devices, for conformance to specifications and standards.

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• Computed defect percentages and averages, used formulas and calculators. Fabricated and installed connected components, parts, finished products and instruments for testing and operational purposes.

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• Analyzed test data, making computations as necessary, to determine test results.

• Checked arrived materials to ensure that matched purchase orders, submitting discrepancy reports as necessary. Interpreted legal requirements, provided safety information and recommended compliance procedures to contractors, craft workers, engineers and property owners.

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• Inspected and tested raw materials, parts and products to determine compliance with environmental standards.

• Disassembled defective parts and components, such as inaccurate and worn gauges and measuring instruments.

• Weighed materials, products, containers and samples to verify packaging weights and ingredient quantities.

• Adjusted, clean and repair products and processing equipment to correct defects found during inspections. Cleaned, maintained, calibrated, or repaired measuring instruments or test equipment, such as dial indicators, fixed gauges, or height gauges.

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EDUCATION

COMPLETED COURSEWORK TOW ARDS BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY— UNIVERSTIY OF TENNESSEE- AT MARTIN

MARTIN, TENNESSEE, Apr 2021- lack 2 semesters

Relevant Coursework

Awards & Honors

Extracurricular Activities

ASSOCIATE IN SCIENCE (A.S.) IN PSYCHOLOGY

— DYERSBURG STATE COMMUNITY COLLEGE

dyersburg, TN, May 2012 graduated with a 3.5 gpa

• PSYCHOLOGY

• DEAN'S LIST

AMBASSADOR'S CLUB . SOCIOLOGY CLUB, DRUG

COALITION CLUB, ASSISTANT TO PROFESSOR

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