Personal Assistant Customer Service
Resume:
Susan Harritt
Administration
Fletcher, OK *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Players Club Representative
Gold River Casino - Anadarko, OK
June 2023 to Present
• Enrolls new customers into Player’s Club, issues Player’s Club cards, and facilitates entry of guests-
members through promotions and promotion participation; and recruitment activities
• Provides information, data, and feedback on Player’s Club to management.
Cashier
Hop and Sack - Fletcher, OK
September 2022 to Present
Closing cashier, maintain cleanliness throughout the store and stock supplies. Run the POS with accuracy
and friendly customer service.
Remote Accounting Assistant
New Century Recycling - Chicago, IL
May 2011 to March 2022
Remotely Allocate expense reimbursements, reconcile daily bank accounts,
Input daily expenditures on Excel Spreadsheets, and developed and
Maintained budgets for various departments.
Caregiver
Kelly Loveland - Everett, WA
October 2011 to August 2021
assist in the daily care of our clients. Daily care: Clean house, shopping, laundry and yard work.
Assist with showers and cooking. Open communication with the family. Transport to Dr.'s appointments
and PT appointments.
Personal In-Home Caregiver
self-employed - Lake Stevens, WA
August 2011 to March 2021
Assists in the daily care of our clients. Daily care: Clean house, shopping, laundry and yard work.
Assist with showers and cooking. Open communication with the family on ideas of improvements for the
safety of the clients. Monthly billing, and distributing medication. Transportation to Dr.'s appointments
and PT appointments.
Property Manager
Avalon Apartments - Durant, OK
September 2005 to March 2010
Managed and overseen a 155 unit Low Income HUD Housing Property and 55 Unit Senior/Disability Rural
Development property. Prepared monthly reports for both HUD and Rural Devel. for rental assistance.
Complete all Leases and renewals plus accurate records of potential residents. Prepare for inspections by
walking and inspecting the property daily. Supervised a staff of 5 plus vendors. Knowledge of Word, Excel
and Powerpoint. Budget reports, Accounts Payable, Payroll and ordering supplies. Property went through
a Multi million dollar renovation turning from HUD housing to private housing. It was 100% evicted or
moved and 98% occupied when I left. Monthly inspections of the Units with the Maintenance Supervisor.
Completed minor maintenance myself after hours and during regular hours. Completed Bank deposits
and recorded deposits and vendor billing on Excel and printed and sent weekly and monthly reports.
Property Manager
Crescent Creek Apartments - Durant, OK
September 2005 to June 2009
Crescent Creek Is now Avalon Apartments after a name change and going from HUD to Private Housing
Apartments.
My duties and responsibilities were the same as I have listed above.
Education
Bachelor's degree in Business Administration w/ Business Accounting
American Intercontinental University - Remote
September 2006 to April 2009
Associate's degree in Business Accounting
Yakima Valley Community College - Yakima, WA
September 1994 to June 1996
Skills
• Fair Housing regulations
• Property management
• Balance Sheet Reconciliation
• Accounts Receivable
• Yardi
• Senior Care
• Account Reconciliation
• Accounts Payable
• General Ledger Accounting
• Journal Entries
• Office Management
• Property Leasing
• Accounting
• Bank Reconciliation
• Financial Statement Preparation
• Marketing
• Home Care
• Payroll
• Budgeting
• Sales
• Maintenance
• Personal Assistant Experience
• Tax Experience
• Microsoft Word
• Filing
• Event Planning
• Profit & Loss
• Financial Analysis
• LIHTC
• Financial Report Writing
• Leadership
• Supervising experience
• Profit & loss
• Team management
• Customer service
• Sales
• Budgeting
• Office management
• Negotiation
• Marketing
• Retail sales
• POS
• Accounting
• Property management
• Financial analysis
• Financial report writing
• Financial statement preparation
• Accounts receivable
• Employment & labor law
• Yardi
• Cash register
• Typing
• General ledger accounting
• Cooking
• Balance sheet reconciliation
• Accounts payable
• Account reconciliation
• General ledger reconciliation
• Fair Housing regulations
• Section 8
• Management
• Computer literacy
• Office experience
• Communication skills
• Computer skills
• LIHTC
• Financial acumen
• Cash handling
• Payroll
• QuickBooks
• Personal assistant experience
Awards
Certificate of Appreciation from Department Defense
July 1999
I was awarded a certificate of appreciation for working with the military and their personnel by giving
time off and working with their schedules and helping with housing placements.
Certifications and Licenses
Driver's License
June 2019 to June 2025
Groups
Cum Laude
September 1997 to Present
I am a member of the Cum Laude with Georgia Tech University with their Online school. I graduated
with my BBA with a 3.85 gpa.
Additional Information
• 20+ years Property Manager both off site and On-Site
• Knowledge of Yardi and AMSI software
• 11 years' experience in Retail Sales
• High volume phone experience and multitasking
• Outgoing personality, enthusiastic, confident, and persistence.
• Knowledge of Excel, PowerPoint and Microsoft word and Microsoft Office applications
• Experience in all shifts and duties
• Leadership of 5 + personnel
SKILLS
• Highly effective at establishing and maintaining good clientele relations
• Highly effective in maintaining a good relationship with vendors
• Bank Reconciliations Report
• Multi tasking
• Written and verbal Communication
Contact this candidate