Kristina Eldridge
Brenham, TX *****
************@*****.***
NMLS Licensed in Texas
Authorized to work in the US for any employer
Work Experience
Financial Sales Consultant
BBVA BANK USA - Brenham, TX
November 2020 to July 2021
NMLS Licensed. Loan officer, account manager, new account openings, customer service, assist customers through the application and approval process for mortgages and all the other loans we offer and credit cards, customer account maintenance, daily solicitation calls, assist tellers. Administrative Assistant/cashier
BURTON SHORT STOP - Burton, TX
January 2020 to June 2020
Customer service, answered phones, managed store invoices, wrote distributors checks, input all invoices, distributor checks, payroll checks, bank deposits, bills paid, credit card charges daily in to QuickBooks, filed, ordered supplies, checked inventory prices to make sure the store was profiting the percentage they wanted, made bank deposits, counted money in safe, updated all cash tils summary reports and fuel receipts in QuickBooks daily.
Senior Personal Loan Specialist
ONEMAIN FINANCIAL GROUP, LLC - Brenham, TX
November 2014 to February 2018
NMLS Licensed. Customer service, originated loans, taking applications, pulling credit bureaus, building loan quotes, approving loans and closing/funding loans, answered phones, collection calls, letters and emails daily on accounts, taking payments in office or by phone, filing, managing credit insurance claim forms for customers and submit to insurance company, process paid out accounts, verified all customer information on loan applications, handled the 130 U and POA for title work on auto financing loans, update auto insurance policies in system, handled all insurance policies that we were lien holders on, trained new employees, assisted in hiring interviews, complete the daily cash summaries from bank deposits and loan proceed checks from the previous day, sign loan proceed checks daily, release liens on auto titles, make deposits daily, service customer accounts, mail collection notices, assist in sending for repossession on auto secured loans, keep up to date with current policies and procedures, notarize title work, sell credit insurance on loans daily, verify income and employment and address and ID on all loans, explain loan closing documents as in the pre-close documents, arbitration agreements, truth in lending, amortization of amount financed, privacy notices and all selected credit insurance forms for life, disability, unemployment, fund ACH proceeds after closing, scan/upload documents, pull up value of autos on NADA and pull up property searches for homeowners on county appraisal district, contact auto insurance companies when needing to be placed as loss payees on customers insurance auto policies, daily financial sales and marketing referrals, relief branch manager assignments each time the branch manager was out of the office also traveled to other offices to be there relief branch manager when there manager was out of the office.
Senior Loan Officer
TEXAS DOW EMPLOYEES CREDIT UNION - Katy, TX
January 2014 to November 2014
NMLS Licensed. Assist members daily, answer phones, open IRA's, money market accounts, checking and savings accounts, sage deposit boxes. Fund loans (credit cards, auto loans, personal loans) Balance money vaults, assist with opening and closing of the branch, daily account maintenance for members, pull reports to keep the branch employees updated on our production for each week. Branch Account Executive II
ONEMAIN FINANCIAL GROUP, LLC - Brenham, TX
September 2010 to January 2014
NMLS Licensed. Customer service, collections, fund loans, solicit, marketing, answer phones, take payments cash/electronic by phone or in person, run a cash drawer daily, filing, assist customers with insurance claim forms before I submitted documents to the insurance company, take applications, verify customers information before approving accounts, pull daily reports off company system, create excel spreadsheets daily.
Loan Officer
NETWORK FINANCE - Brenham, TX
January 2007 to October 2008
Customer service, answered phones, took applications, processed customer loan payments, mailed customer loan payment due statement monthly, close loans/fund loans, field chase customers when there loan was past due, collection calls, collection letters mailed out daily to customers past due, solicit for renewal on loans, ran a cash drawer and balanced daily, made bank deposits. Proof Operator
BRENHAM NATIONAL BANK - Brenham, TX
August 2003 to January 2007
Processed all bank/teller proof work daily on the proof machine and the encoding machine, manually scanned in all proof and sent off daily, ran all mail runs, scanned all loan files in to systems, answered phones, printed customers temporary checks
Education
HIGH SCHOOL DIPLOMA
BRENHAM HIGH SCHOOL - Brenham, TX
August 2003 to October 2006
Skills
• ACH (10+ years)
• Account Management (10+ years)
• Accounts Payable (10+ years)
• General Ledger Accounting (10+ years)
• Insurance Sales (10+ years)
• QuickBooks (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Microsoft Outlook (10+ years)
• Microsoft Excel (10+ years)
• Multi-line Phone Systems (10+ years)
• Customer Service (10+ years)
• Collections (10+ years)
• Cash Management (10+ years)
• Cash Handling (10+ years)
• Marketing (10+ years)
• Underwriting (10+ years)
• Loan Officer Experience (10+ years)
• Data Entry (10+ years) (10+ years)
• Administrative Experience (10+ years) (10+ years)
• Administrative Assistant (10+ years) (10+ years)
• Loan Origination (10+ years)
• Loan Officer Experience (10+ years) (10+ years)
• Financial Report Writing (10+ years)
• Pricing (10+ years)
• Account Reconciliation (10+ years)
• Banking (10+ years)
• Payroll (10+ years)
• Bank Reconciliation (10+ years)
• Office Management (10+ years)
• Accounts Receivable (10+ years)
• Credit Analysis (10+ years)
• Financial Analysis (10+ years)
• Profit & Loss (10+ years)
• Merchandising (10+ years)
• Lending (10+ years)
• Underwriting (10+ years)
• Loan officer experience (10+ years)
• Loan origination (10+ years)
• Loan processing (10+ years)
• Banking (10+ years)
• Credit analysis (10+ years)
• Fair Housing Regulations (10+ years)
• Mortgage servicing (10+ years)
• Cash management
• Cash handling
• Typing
• Customer service
• Account management
• Cash register
• Office management
• Credit analysis (10+ years)
• Data entry (10+ years)
• Salesforce (10+ years)
• Cash handling (10+ years)
• Cash management (10+ years)
• Title processing (10+ years)
• Debits & credits (10+ years)
Certifications and Licenses
NMLS LICENSED IN TEXAS SINCE 2010
September 2010 to Present
Assessments
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.