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Software Engineer Desktop Support

Location:
Syracuse, NY
Posted:
February 21, 2024

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Resume:

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*** ********* ***. * ***** 954-***-****

Syracuse, NY 13207 ad3smo@r.postjobfree.com

Dave Dutke

Objective

• Position with a medical technology company where my 30 years medical device experience excelling in the following areas will add value to the organization.

• Service

o Remote (phone support, remote desktop support)

o Field (board level)

o Bench (component level)

• Education and Training

o Applications

o Clinical

o Technical

• Development

o Hardware

o Software

o Education material.

Professional

Experience

4/15/2018–Present Philips Ultrasound Syracuse, NY

FSE

• Responsible for performing repairs, installations, FCOs, PMs, and upgrades on Philips ultrasound systems in the Syracuse area.

• Developed a unique, feature rich cardiovascular system training application.

2/1/2012–4/14/2018 Dover, NH Halo Medical

Technologies www.halomedtech.com

Principal Software Engineer / Product Support

• As the sole Principal Software Engineer, I developed a highly unique and innovative product that offers several key features that are absent from any other commercially available medical ultrasound. (In 2013 upon product release I concurrently began servicing the product while continuing development until 2018.)

• Development technical data: Languages and platforms: C#, VB.Net, Java, Word VBA, Microsoft Jet, Team Foundation Server

(application lifecycle management), InstallShield.

• Product proprietary characteristics include:

• Seamless integration of multiple ultrasound probes within a single exam: transrectal 360, endoanal 360, endovaginal 360, surface 90, surface curved array 90 (solid state), color doppler 90 (solid state). It is the only system on the market that performs this level of integration.

• Image measurement tools store measurements as queryable data. The measurements are not only displayed on the image but are also displayed in tables in the report with their prospective image. This is in contrast with other ultrasound systems that store their 2

measurements exclusively for viewing as a part of the image bitmap, measurements aren’t stored as queryable data.

• All data from the ultrasound exam (images, measurements, and patient information) are collated into a finished exportable PDF report.

2/1/2010–2/1/2012 Medical Measurement Systems

Dover, NH

Field Engineer / Clinical Educator / Software Design

• Educational responsibilities: Creating fluoroscopy urodynamics and anorectal manometry training courses and performing sales force and customer training.

• Designed UI modifications for anorectal manometry software and worked as liaison between development and end user to assess modifications. Worked as liaison between development and end user to improve features in fluoroscopy urodynamics and biofeedback software.

• Traveled with sales force to perform anorectal manometry, fluoroscopy urodynamics and biofeedback demos and installations.

• Field service responsibilities; phone support, online support, and on- site repair and support.

• In-house responsibilities: Phone support, equipment testing and, new order system builds, testing, and packaging.

1/1/2007– 2/1/2010 Mediwatch West Palm Beach, FL

Software Engineer / Clinical Trainer / Field Service Engineer Accepted this position after the MGU division of Medtronic which I worked for from 5/1/1992-10/1/2006 was sold to Mediwatch.

• Technical Solutions Analyst responsibilities; field service, bio- medical training, clinical training, custom programming, and connectivity solutions for Mediwatch’s diagnostic pelvic floor product line. Designed, configured, and implemented Mediwatch’s in house and remote network.

5/1/1992 – 10/1/2006 Medtronic Houston, TX / Ft. Lauderdale, FL Software Engineer / Clinical Trainer / Field Service Engineer

• As a Senior Field Engineer, I managed 13 states and was responsible for network level, system level, board level and component level troubleshooting of Medtronic’s fluoroscopy UDS, ARM and EMG product line.

• Responsible for creating and maintaining a service inventory for 11 models of our product line and creating service cases for most of the instruments.

• Responsible for selling and maintaining service contracts in my territory.

• Responsible for performing in-services and conducting training courses including clinical, applications, and technical.

• Responsible for the AUA annual trade shows in the capacity of conceptualizing, designing, creating, implementing, and showing Medtronic’s urodiagnostic philosophy of service and IT connectivity.

• Designed, coded (using Microsoft VB6 and VBA) and implemented the 1st totally paperless environment in the urodynamics industry at Methodist Hospital in Houston, Texas.

3

• Promoted to the position of Technical Solutions Analyst, my territory expanded to national and international, and among other accomplishments I coded an application (using Microsoft VB6 and VBA) which interfaced data and images from various imaging and Urodynamic equipment as well as inclusive data needed for patient’s assessment and follow up treatment plan, ultimately making data available to a facility’s EMR.

Additional

Professional Activities

• Designed and built prototype for startup company’s urine output measurement device. The device consisted of a load cell, microcontroller, 24-bit A/D amplifier, firmware, and software.

• Designed, coded, and implemented an ultrasound image capture/database application interface for the Pelvic Floor Center’s BK colorectal ultrasound system for the University of MN.

• Designed built and serviced Kodak microfilm developer image density adjustable warning device for the Ft. Myers Data Center in Ft. Myers, FL.

• Troubleshot hardware bugs and wrote production diagnostics for a Motorola 68000 based CPU controller board load cell interface for a Truck Scale Company in Cape Coral, FL. using a Fluke 9010A microprocessor emulator.

• Conceptualized, designed, and built a Zilog Z80 8-bit microcomputer PCBA with proprietary OS for use as a universal general controller for small industrial and home applications.

Education

• SW School of Electronics: Electronics Certificate

• TJC Tyler, TX: Petroleum Engineering: 45 units. Awarded academic scholarship from the American Petroleum Institute.

• Central CT: 27 units.

• University of Texas at Dallas, 3 units.

• University of Phoenix, 6 units.

References • Available upon request.

Hobbies • Golf, fishing, weight training, hardware development, software development. Home electronics lab where I’m currently designing and prototyping buck boost converters for use with the latest lithium iron phosphate cell technology.



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