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Customer Service Front Desk

Location:
Johannesburg, Gauteng, South Africa
Salary:
15000
Posted:
February 21, 2024

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Resume:

CURRICULUM VITAE

Of

PRINISHA

MICHELLE

KAISRY

PERSONAL INFORMATION

SURNAME: Kaisry

NAME: Michelle Prinisha

RESIDENTIAL ADDRESS: 780 Hammond Street Lenasia South Extension 1

TELEPHONE (work): 011-*******

CELL: 072-***-****

I.D. NUMBER: 741**********

DATE OF BIRTH: 16 December 1974

NATIONALITY: South African

GENDER: Female

MARITAL STATUS: Married

DEPENDANTS: 2

RELIGION: Christian

LANGUAGE ABILITIES: English; Afrikaans and IsiZulu

CRIMINAL RECORD: None

Drivers Licence Code 08

EDUCATIONAL HISTORY

SCHOOL ATTENDED Heather Secondary School

HIGHEST STANDARD PASSED Grade 12 (N3) Senior Certificates

WORK EXPERIENCE

Name of company VOLKSWAGEN STRIJDOM PARK – (04 Apr 2011- Current)

Occupation Front desk receptionist,

Duties: Taking of calls and general office duties.

Service booking and Job card preparation

Cancellations and bookings.

New car deals in terms of D-net data base.

Processing of Customer personal details on the Kerridge system

Processing of vehicle history on the system

Preparation of stock files for annual audit.

Receiving and dispatching of communication within the organisation

Courier (VIP) documentation to the Customer

Customer orientation services

Switchboard operator- 51 incoming lines/Admin/

Moved to Service department as a Jnr Service Advisor/

Bookings clerk and customer service officer to assist the advisors

As per department requirements.

PA to the CEO Mr Brent Willkins (previous) Mr Kevin Pillay/current

Name of company VOLKSWAGEN LENASIA – (Jan 2010 – Mar 2011)

Occupation Receptionist and Assistant to the Financial Manager

Duties: Reception and general reception duties

Parts cashier

General office duties, filing, faxing, bookings/Admin

Name of company TOYOTA LENASIA – (01 May 2009 – Dec 2009)

Occupation Cash Office Manager- Payments

Duties Receiving of cash from customers/ Ledger posting

Payments both debit and credits

Filing of receipts from customers and Daily banking

Telephonic booking of cars for service

Basic service adviser in workshop/Admin

Name of company SHEET STREET HOWICK – (Aug 2008 –Nov 2008)

Occupation Store Manager

Duties Staff management, Admin checks

Preparing staff planner for the month

Preparing Banking for the day

Receiving stock. And dispatching of stock

Preparing of reports for area manager

Preparing of month end reports

Name of Company Fashion Express Howick – (Jul 2006 – Aug 2008)

Occupation Store Manager (Snr)

Duties Staff management, Admin checks

Preparing staff planner for the month

Preparing Banking for the day

Receiving of stock, Dispatching of stock

Preparing of reports for area manager

Preparing of month end reports and monthly targets

Name of company Foschini LTD – Liberty Midland Mall – (Jul 2004 – Jul 2006)

Occupation Floor manager

Duties Staff management and Admin checks

Receiving of stock and daily banking

Dispatching of stock and preparing monthly target reports

Preparing various store month end reports, store management report

Name of Company Foschini LTD – Church Street- (Apr 1995 – Jul 2004)

OCCUPATION: Sales Associate/

Duties Customer Service orientation

Dispatching of stock and stock control.

Customer request /lay-buys/cashier/cosmetics

Actioned sale in department/stock counts and inventory control

Name of Company Lancaster Primary School (Voluntary position)

Grade 1 &2 Teacher Assistant

Computer knowledge Microsoft office Excel/Word

Microsoft office Power Point

E-mail /send &receive/fax to e-mail

Kerridge, Motivate, Partner Net SA/Drive System

Bookings/Preparation and management for service Diary

Service advisor training for authorizations.

I am currently employed but believe in growth and development to achieve my personal goals and dreams.

To Whom It May Concern:

I Mrs M.P. Kaisry am one of few people who is extremely multi-skilled in my task and execute my given duties with pride and joy. I am very enthusiastic and professional in what I do .I have gained maturity in my life’s experience from being married for the past 16years and being a mother of two boy’s. This journey has caused me to have an escalated self esteem.

I’ve worked for the Foschini group for the past 13 years as sales Associate and later was floor manager at the Foschini Midlands Mall branch I was also the store manager for Fashion express in Howick for a period of time where I grew and developed my skills.

Later I was appointed the store manager of Sheet Street Howick. I’m a very out spoken person and therefore exceed in what I do and maintained a very high standard in Customer service, Customer relations, and being a people’s person.

My leadership qualities contribute to my passion for people and my work. My personality is based on being moral and ethical. I am a fair, honest and responsible person. I have attained such attributes due to my fine upbringing based in a loving Christian home.

I am a hard worker and quick leaner that is willing and able to take up any given challenge. I do hope my application reaches your favourable consideration.

Yours truly,

Michelle Prinisha Kaisry



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