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Information Technology Customer Service

Location:
Jackson, MS
Posted:
February 21, 2024

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Resume:

JOHN D. JOHNSON, SR.

ad3sm2@r.postjobfree.com *** Englewood St. Jackson, MS 39209 601-***-****

OBJECTIVES

To use my skills and knowledge to gain employment.

EDUCATION

G.E.D 2012 Holmes Community College

Virginia College, Jackson, MS

Network Technician Diploma – September 2016

Seeking A+ and NET+ certification

Pertinent coursework: analyzing problems in information technology, identify and define the computing requirements appropriate to its solution, with a focus on how to design, implement and evaluate a computer-based system, process or program to meet desired needs, analyze the local and global impact of computing on individuals, organizations and society

EXPERIENCE

Anthony Harris Painting July 2015 – Present

Painter’s Helper

Painting and Trim

Milwaukee Tools August 2021 – December 2022

Production Line

Assembly Worker

Bates Communications, Jackson, MS October 2016 - January 2017

Technician Helper

Troubleshooting Network

Installing security cameras

Installing CAT5e cables

Virginia College, Jackson, MS January 2016 – September 2016

Work Study

Installed hardware and software on personal computers

Ensured maintenance of end-user workstations and peripheral devices

Assisted in providing desktop application solutions

Responded to requests for technical assistance

Mississippi Department of Corrections July 2007 – July 2015

Custodian\ Maintenance

Zone detail

Hall and restroom detail

New Deal Supermarket, Jackson, MS March 2005 – April 2007

Meat Cutter

Provided for the daily delivery of meat products

Handled the cutting of the meat products

Provided quality customer services

Maintained inventory and cleanliness of product areas

SKILLS

Excellent customer service and support skills

Great problem solver

Superior hardware and software troubleshooting

Administrative and property management

Able to provide IT and PC after hours and on weekends

Able to wire CAT5 or CAT6 cables and connect Ethernet support

References Available Upon Request



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