HEAVAN WILLIAMS

Contact Skills

281-***-**** € Clear Communication Willingness to Learn

ad3slm@r.postjobfree.com Attention to Detail Customer Service

Spring, Texas 77389

Experience

TEAM MEMBER Oct 2022 - Nov 2022

PARTY CITY — Spring, Texas

Counted money in cash drawers and communicated correct amounts to supervisors for reports.

Assisted new employees during training sessions.

Gathered order materials and packaged items before delivery.

Arrived on time for shifts and adhered to company dress code guidelines.

Greeted customers and answered questions regarding products and promotions.

Corrected order and product mistakes by assisting customers with returns and refunds.

Reported damaged and malfunctioning equipment to prevent accidents and further breakdowns.

Notified supervisors of item shortages and organized materials in appropriate locations.

Stocked shelves according to planograms and faced merchandise for visibility.

Maintained knowledge of company policies and procedures to promote productivity and safety.

CREW MEMBER Jan 2022 - May 2022

MCDONALD'S — Houston, Texas

Placed orders into POS systems and handled cash and credit transactions.

Addressed customer complaints by remaking dishes and administering refunds.

Cleaned and sanitized store restroom areas and stalls.

Maintained knowledge of store menus to advertise promotions and limited-time offers.

Recommended menu items according to customer preferences and dietary restrictions.

Washed and sanitized plates and utensils for continued use.

Cleared and bussed tables and mopped lobby floors during closing times.

Accepted payment from customers and made change as necessary.

Communicated with customers regarding orders, comments and complaints.

TEAM MEMBER

PIZZA HUT

Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and

systems.

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