Courtnee G Jackson

*** ******** **.

Townsend De 19734

Phone 302-***-****

Email: ad3sl8@r.postjobfree.com

OBJECTIVE: To utilize my nursing skills and use my experience and my education as my strength to be a productive and valuable addition to any healthcare organization. QUALIFICATIONS

I am a registered nurse at the BSN level. I am certified in ACLS, adult and child CPR, PALS, NIH stroke and Critical Care certification. I am experienced in intensive care, infusion care, nurse education, pediatric, maternity, behavioral health, community health and home care. I'm also experienced as a Clinical Nurse Director, Nurse Manager, Nursing Supervisor, Clinical Care Coordinator and nursing Case Manager. HEDIS nursing and Audit chart reviewer. Also experienced in assistance with department policy, procedure and workflow development, HEDIS measures and chart auditing. Additional experience with Medicaid/Medicare regulations, to include, monitoring of policy change, identifying referral criteria for LTSS, Promise, DDDS and other waiver programs. Collaboration with adult and pediatric PCP, OB, Behavioral Health providers and state partners. I am proficient in MS Excel, PowerPoint, microsoft teams, Skpe for business, Zoom, Word, Outlook, clinical databases to include (Epic, Cerna, Power chart and JIVA), Internet Explorer and other web browsers. Detail oriented with strong project management, communication and organization skills. EDUCATION

2000-2005

BSN in Nursing, La Salle University

EMPLOYMENT

2022 - present

Registered Nurse, Mainline Health Provide float resource nursing care in ICU, step down and tele units throughout the Mainline health system. I provided assessment, planning, implementation, and evaluation of assigned patients. Offer knowledge and good judgment within the nursing practice. I performed charge nurse responsibilities and specialized nursing care for acutely ill patients. My patient population often includes patients with pulmonary infections, disorders and mechanical ventilator dependency, sepsis, substance overdose and GI bleeds. 2020 - 2021

Registered Nurse, Crozer-Chester Medical Hospital

Provide nursing care in an ICU and step down unit. I provided assessment, planning, implementation, and evaluation of assigned patients. Offer knowledge and good judgment within the nursing practice. I performed charge nurse responsibilities and specialized nursing care for acutely ill patients in an ICU and step down setting. 2017-2022

Registered Nurse, Complex Care Coordinator, Amerihealth Caritas Provide case management for PDN, maternity, NICU and DDDS patients in the community with disabilities both physical and mental. Patient assessment and plan of care development provided to patients in settings to include patients home, community centers, hospitals or providers offices. Identify patient needs. Coordinate care and services. Implement services that will maximize patient quality of life in a community setting. Collaborate with providers. Provide authorization of personal care providers, assisted living providers, consumer direction, adult day care, day habilitation, respite, personal emergency response, home delivered meals, behavioral health services and home modifications. Monitor member safety, any identifiable risk, and assist with resources. As well as develop goals to correct safety issues and reduce risk. Provide a complete continuum of quality care through close communication with patients via in-person or on-phone interaction. Support patients with education, medication reviews and provide referrals to community resources and wavier programs if identified. Monitoring and chart review for HEDIS measurements to include client baseline and care gaps. New staff lead preceptor. Performed Leadership role for staff education and development. Involved in IHCM workflow and process development for NICU, high risk maternity, bereavement, and behavioral health promise program. Lead quality improvement projects related to general health, substance abuse behavioral and mental health programs.

2012-2017

Registered Nurse Supervisor, Royal Quality Nursing Service Staff development, defines roles, responsibilities, and functions staff improvement and training. Workflow and process development of nursing assignment documents to include HEDIS measurements and evidence base practice process changes and improvements. Staff management, leadership and education for RN staff providing IV infusion in a field setting. To include care of central lines, labs, peripheral lines, injections and other associated care. 2014-2016

ICU/ VAN RN, Christiana Hospital

Provide IV access, PICC and port care and access throughout the hospital. I also provided monitoring and virtual assessment via camera for intensive care patients in multiple units. 2005-2013

Registered Nurse, Temple University Hospital

I provided assessment, planning, implementation, and evaluation of assigned patients. Offer knowledge and good judgment within the nursing practice. I performed charge nurse responsibilities and provided specialized nursing care for acutely ill patients in an ICU setting. My patient population often includes patients with pulmonary infections, disorders and mechanical ventilator dependency, sepsis, substance overdose and GI bleeds. Assisted with HEDIS, Stars, And Performance measures projects thru chart reviews, abstractions, and Over reads.

2004-2012

Home Health RN, Field Director, Pampering Plus Inc I provided home health care and field supervision for RN's providing home nursing care for debilitated clients. I preformed staff management of home health nurses and nursing assistance by defining roles, responsibilities, and functions. Workflow and process development of nursing assignment documents to include HEDIS measurements and evidence base practice process changes and improvements. Development of home plan of care and staff schedule. Teaching NA nursing basics care under scope of practice.

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