Kellie Pfalzer

Kellie Pfalzer

Buffalo, NY *****

ad3sjr@r.postjobfree.com

+1-716-***-****

I graduated from vet tech school in 1990 and I am a New York state licensed veterinary technician. Due to the limitations in pay and benefits I made a career change and went to medical billing school. I worked as a biller for five years. My husband became ill and I had to care for him. I am now a billing assistant again and it has been challenging to get back into it but I am really enjoying it again. I have excellent customer service skills, and I am relentless at tracking down insurance and payments. I look forward to hearing from you.

Authorized to work in the US for any employer

Work Experience

Medical Billing Specialist

Neighborhood Health Center - WNY - Buffalo, NY

April 2022 to Present

Answer patient calls..Post payments..Follow up with insurance companies on denials. Assist patients with obtaining insurance and federal aid.

Veterinary Technician

All Creatures Veterinary Hospital - Williamsville, NY January 2002 to October 2005

Assisted in surgery...prepped patients for surgery...All treatments on hospitalized patients..including exotics and birds. Set up office visits...communicated with clients on reasons for visits and advised them on treatment plan for their pet. All lab work..filled prescriptions... Client education. Education

Certification in Medical Billing & Coding

Erie 1 BOCES - Buffalo, NY

January 2006 to April 2006

Associate in Science (AS) in Veterinary Technology Medaille College - Buffalo, NY

September 1988 to June 1990

Skills

• Veterinary Technician Experience

• Medical Records

• Medical Terminology

• Medical Coding

• Medical Billing

• Animal Restraint

• Medical Office Experience

• Computer Skills

• Hospital Experience

• Medical Receptionist

• Clerical Experience

• Animal Care

Certifications and Licenses

Licensed veterinary technicion

Present

I passed my boards the first time and have been licensed since 1990 Certified medical biller

Present

I graduated from Erie 1 Boces with a score of 102, due to extra credit. Assessments

Medical billing — Proficient

March 2022

Understanding the procedures and forms used for medical billing Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Protecting patient privacy — Proficient

March 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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