Kellie Pfalzer
Kellie Pfalzer
Buffalo, NY *****
**********@*****.***
I graduated from vet tech school in 1990 and I am a New York state licensed veterinary technician. Due to the limitations in pay and benefits I made a career change and went to medical billing school. I worked as a biller for five years. My husband became ill and I had to care for him. I am now a billing assistant again and it has been challenging to get back into it but I am really enjoying it again. I have excellent customer service skills, and I am relentless at tracking down insurance and payments. I look forward to hearing from you.
Authorized to work in the US for any employer
Work Experience
Medical Billing Specialist
Neighborhood Health Center - WNY - Buffalo, NY
April 2022 to Present
Answer patient calls..Post payments..Follow up with insurance companies on denials. Assist patients with obtaining insurance and federal aid.
Veterinary Technician
All Creatures Veterinary Hospital - Williamsville, NY January 2002 to October 2005
Assisted in surgery...prepped patients for surgery...All treatments on hospitalized patients..including exotics and birds. Set up office visits...communicated with clients on reasons for visits and advised them on treatment plan for their pet. All lab work..filled prescriptions... Client education. Education
Certification in Medical Billing & Coding
Erie 1 BOCES - Buffalo, NY
January 2006 to April 2006
Associate in Science (AS) in Veterinary Technology Medaille College - Buffalo, NY
September 1988 to June 1990
Skills
• Veterinary Technician Experience
• Medical Records
• Medical Terminology
• Medical Coding
• Medical Billing
• Animal Restraint
• Medical Office Experience
• Computer Skills
• Hospital Experience
• Medical Receptionist
• Clerical Experience
• Animal Care
Certifications and Licenses
Licensed veterinary technicion
Present
I passed my boards the first time and have been licensed since 1990 Certified medical biller
Present
I graduated from Erie 1 Boces with a score of 102, due to extra credit. Assessments
Medical billing — Proficient
March 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Protecting patient privacy — Proficient
March 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.