HAYLEY

KING

ad3sjb@r.postjobfree.com

928-***-****

Yucaipa, CA 92399

Dedicated service worker proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders. PROFESSIONAL SUMMARY

Dairy Queen Grill & Chill - Cashier

Heber-Overgaard, AZ • 10/2023 - 01/2024

Farmers Insurance Agency - Personal Administrative Assistant Heber-Overgaard, AZ • 10/2023 - 01/2024

McDonald's - Cashier

Pinetop-Lakeside, AZ • 01/2023 - 09/2023

WORK HISTORY

Made change and issued receipts or tickets to customers for each transaction.

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Properly maintained and operated cash register and POS system to swiftly process payments.

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Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.

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Prepared food orders accurately and efficiently, adhering to strict quality control standards.

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• Operated and sanitized kitchen and food preparation equipment. Learned duties for various positions and provided backup at key times.

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Resolved customer complaints promptly, maintaining a positive dining experience for all customers.

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Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.

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Demonstrated respect, friendliness and willingness to help wherever needed.

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Improved file organization by implementing a color-coded filing system.

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• Retrieved file information and made copies for authorized users. Archived and disposed of documents according to established policies.

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Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

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Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

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Properly maintained and operated cash register and POS system to swiftly process payments.

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SKILLS

• Cash handling expertise

• POS Systems

• Product Recommendations

• Policies and Procedures

• Relationship Building

• Reliable and Responsible

• Cleaning and sanitizing

• Professionalism and Courtesy

• Adaptable and Flexible

• Problem-Solving

• Food safety knowledge

• Training and mentoring

Blue Ridge High School

Pinero-Lakeside, AZ • 05/2023

High School Diploma

EDUCATION

El Polly Loco - Cashier

Tempe, AZ • 07/2021 - 11/2022

Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.

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Responded promptly to requests for assistance, spills and customer inquiries.

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Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

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Collaborated with team members to provide exceptional customer service during peak hours.

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Cleaned and organized condiment and beverage stations to maintain tidiness.

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Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.

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Responded promptly to requests for assistance, spills and customer inquiries.

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Engaged customers to help create superior food and beverage experience.

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Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.

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Used POS system to enter orders, process payments and issue receipts.

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Conducted routine equipment maintenance checks to reduce downtime and extend lifespan of machinery.

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Handled cash with high accuracy and took care to check bills for fraud.

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