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Medical Assistant Customer Service

Location:
Los Angeles, CA
Salary:
23.”
Posted:
February 20, 2024

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Resume:

Medical Assistant, Karla Vega

**** ******** *** **** *****, CA 90813

Email: ad3sj8@r.postjobfree.com

Cell: 323-***-****

Career Objective

Medical Assistant looking for a position in a medical office setting, ready to perform administrative duties and clinical tasks to provide care to patients and keep office operations running effectively. I am a professional Medical Assistant ready to join your team. I am able to work in a fast-paced environment, Also able to multi-task and I can deliver superb customer service to your clientele.

Skills

Perform phlebotomy procedures

Measure vital signs and medical history

Measure medication and give injections

Specimen collection and handling

Perform electrocardiograms

Properly handle biohazards

Customer service/ telephone etiquette

Good typing skills

Medical Terminology knowledge

Knowledge in scheduling appointments

Knowledge of laws and ethics

HIPAA compliant

Work Experience

Southern California medical center: 10/03/23 - 12/17/2023

I played a vital role in ensuring that healthcare facilities run smoothly. I support the clinic’s administrative and clinical tasks, such as maintaining patient records, preparing examination rooms, assisting physicians with exams, and performing back office desk tasks. I worked under immediate supervision and report to the Clinic Manager. It was essential to deliver high-quality patient care. Did lab work and also administered vaccines. We also had different specialists come in to the clinic I worked closed with the gynecologist. Good knowledge of Medical Terminology.Effective communication with patients, clinic manager and staff. Familiar with clinical duties including patient triage, data collection and keeping accurate records.Experience with EMR system(s). Good Phone manners and communication skills

Requirements

Welbehealth:

I worked closely with providers and the participants.

I focused on assisting the medical staff (providers, nurses, and on-site specialty care providers) in the provision of safe and efficient delivery of medical services at the WelbeHealth clinic. I also gave the participants vaccines. I also performed routine administrative and clinical duties such as scheduling medical appointments, greeting participants, filing medical records, taking and recording vital signs, doing EKG’S, preparing exam rooms, and maintaining equipment supplies. I Performed general medical procedures, such as dressing changes and suture removal as directed, and under specific authorization and supervision of a physician. Collect and prepare laboratory specimens as ordered and perform routine sterilization procedures of medical and dental equipment. Maintain clinic logs and ensure exam rooms are properly stocked, sanitized, and re-prepped for participant encounters at all times. The emr system I used was athena. July 10,2023- August 14.2023

AMI Healthcare: I was working here for 8 months but stopped working due to the program ending. I was a specimen collector for Covid testing for Lausd schools. I was testing kids as little as 2 years old all the way up to the adult staff that were working for the school. November 22-21 - June 9-22

Externship:

Vermont family & women’s clinic

I assisted the doctor by taking vitals, asking the patient demographic information, making phone calls and scheduling appointments. Also tried developing a kid-friendly environment not just to the people who worked in the office but also with the patients. August 2021 - October 2021

Eisner Health clinic

I do back office work and front office at times and I set up the rooms clean the rooms check vitals signs and also make and schedule appointments for the patients and I administer giving injections and helping with translating in Spanish for the doctors that do not speak Spanish everything is through computer and the software we use is called NextGen. 09/26/22 - 01-09-23

Education

Medical Assistant Program (January 26,2021 - October 24, 2021)

American Career College, Los Angeles, CA

High School Diploma (Completed June 2017)

221 N Westmoreland Ave, Los Angeles, CA 90004

Trainings & Acknowledgements

BLS/CPR American Heart Association (2021)

HIPAA Certified (2021)

Phlebotomy Training Card (2021)



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