Project Manager Service Delivery

Andrew L. Brown

310-***-**** ad3sj3@r.postjobfree.com

Professional Experience

Facilities and Project Manager – Construction & Facilities The Salvation Army, Western Territorial Headquarters, Ranchos Palos Verdes, CA February 2008 – March 2023

• Managed relationship aspects in various capacities, collaborating with individuals or groups efficiently for task completion. Coordinated teamwork schedules, optimizing resource utilization for timely completion of pre-planned and corrective work.

• Engaged in relationship management with client representatives to understand their needs, ensuring work schedules accommodated negotiated downtime windows. Assisted in building audits and ensured compliance with established procedures.

• Orchestrated end-to-end management of capital projects, ensuring seamless execution from conceptualization to completion, alongside negotiating contracts with vendors, service providers, and contractors for optimized product/service delivery and substantial cost savings.

• Oversaw maintenance, repair, and routine activities for all property facilities, integrating cybersecurity controls for Windows operating systems using the MITRE ATT&CK Framework, detecting and monitoring malicious activities.

• Actively contributed to technology evaluations, promoting IT security best practices and ensuring feasibility of project plans and standards.

• Coordinated and directed project schedules, monitoring progress, and executing quality control, aligning projects with strategic business objectives.

• Implemented procedural and technological enhancements, streamlining campus operations and significantly promoting energy efficiency, resulting in a 40% cost savings. Project Manager

Rogers Carpentry Service, Terra Bella, CA

September 2005 – January 2007

• Managed project budgets, schedules, and milestones, resulting in a 25% increase in client retention due to innovative design presentations.

• Led office staff training in equipment usage, streamlined billing processes, and implemented an inventory management system, elevating company revenue by 10% and enhancing productivity. Functional Area Manager/Information System Security Officer United States Navy, San Antonio, TX

September 2001 - September 2005

• Engaged directly with the National Security Agency, conducting thorough computer systems analysis, database management, and daily high-level management briefings.

• Ensured alignment through meetings with local management, controlled access to sensitive data without compromising security, and managed various computer systems, showcasing expertise in multiple platforms.

• Held a DoD Top Secret/SSBI security clearance with Counterintelligence polygraph, actively managing security protocols from July 2002 to July 2007.

Education

• M.B.A, University of Phoenix

• B.S., Business Administration, University of Phoenix Key Skills: Project Management Budgeting & Cost Control Vendor Negotiation Facilities Maintenance Strategic Planning IT Security Procurement Stakeholder Engagement Project Scheduling Contract Management Cross-functional Collaboration

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