IDALIZ
GONZALEZ
ad3siu@r.postjobfree.com
Middletown, NY 10940
Enthusiastic, Resourceful, Proactive, and Responsible, Team Player with a Positive attitude. Vascular and
Exhocardiographer tech with success in building
relationships with patients to produce highest quality images. Highly proficient in interpreting physicians' orders, determining appropriate imaging and maintaining
comprehensive patient records.
PROFESSIONAL SUMMARY
Jain Cardiovascular - Vascular Sonographer
Bronx, NY • 05/2022 - Current
Keller Williams Hudson Valley United - Real Estate Agent 03/2008 - 02/2023
WORK HISTORY
Educated patients on procedure details, provided
instructions and answered questions to minimize anxiety and improve cooperation.
•
Handled private and confidential information in
compliance with Office policies and procedures.
•
Reviewed physicians' orders to determine medical
imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
•
Applied and positioned equipment to take images
following set parameters.
•
Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
•
Guided clients from beginning to end of the home buying process in choosing the right property.
•
Accompanied buyers and sellers to home inspections and appraisals.
•
Converted prospects to closed sales for clients located throughout Hudson Valley, NY.
•
Marketed and sold property for clients by hosting open houses and advertising online and in print.
•
Advertised client properties on websites, through social media and in real estate guides.
•
Orange-Ulster BOCES
Goshen, NY
Business Computer Technology
The Cure Center For
Ultrasaound
White Plains, NY • 04/2020
Certified : Vascular,
Exhocardiography
Orange-Ulster BOCES
Goshen, NY • 2008
Real Estate
Orange County Community
College
Middletown, NY • 12/2019
GED: GED
Middletown High
Middletown, NY • 1993
EDUCATION
Best Mexican Foods - Customer Service Representative 01/2002 - 03/2018
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
•
• Presented purchase offers to sellers for consideration. Negotiated, facilitated and managed real estate
transactions.
•
Advertised client properties through websites, social media and real estate guides.
•
Provided excellent customer care by responding to
requests, assisting with product selection and handling ordering functions.
•
Assisted customers by listening closely, finding solutions to problems and making recommendations based on
extensive product knowledge.
•
Investigated and resolved customer inquiries and
complaints in a timely and empathetic manner.
•
Educated customers about billing, payment processing and support policies and procedures.
•
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems.
•
Answered average of 95-100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
•
Prepared outgoing mail USPS or UPS packages and sorted incoming mail
•
Responded to customers request for samples, pricing, orders, returns, credits or any issues the account may have had.
•
Managed being the only person in the office in charge of receiving orders by email, confirming, and processing orders correctly.
•
Provided back up and supported colleagues during their lunch break, vacation, or sick days
•
Accounts receivable and payable. Processed checks for payments of invoices, and posted payments to proper accounts.
•
Assisted customers by listening closely, finding solutions to problems and making recommendations based on
extensive product knowledge.
•
Correia Residential - Property Manager
07/2021 - Current
Imperial Gardens Apartments - Apartment Leasing Agent 04/2001 - 01/2002
Broadloom City - Accounts Receivable And Payable
07/1994 - 03/2001
Started by just being a receptionist. My position consisted of sorting mail incoming / outgoing, filing, answering phones transferring calls to correct sales people, taking messages or trying to help customers. Entered new
inventory into the system. Scheduled dates for installers to measure and install flooring. Assisted in sales if we were short staffed. Helped them in choosing product that was right for them and affordable. After two (2) years on the job the position for Accounts Receivable / Payable was open and I was trained and for the remainder of my time with the company I processed invoices for payment figuring out savings to the company if paid by certain dates, billed customers for installations, posted payments to correct accounts. Managed financing thru Wells Fargo, Closed store at the end of the night and made daily deposits.
Communicated with clients and tenants while offering strategic solutions to remedy problems
•
Communicated with landlord regarding building and
tenant issues
•
Gave perspective tenant rental application, credit and background forms. Once complete I confirmed all
information. Collected Application fee ran a background and credit check. Confirmed with all prior landlords and references that all info given was correct.
•
• Responded to tenant maintenance requests via telephone Entered details such as payments, account information and call logs into the computer system.
•
• Copied, logged and scanned supporting documentation.
• Created New Leases
• Rented out the Party Hall in the development
Advertised for the life guard position in the summer and did all the instructing of rules, regulations and hours.
•
SKILLS
• Bilingual (Spanish/English)
• Customer service
• Account management
• Administrative support
• Self-motivated
• Leasing and sales
• CMA software knowledge
• Background in sales
• Excellent people skills
• Professional demeanor
• Cash handling
• Contract preparation
• Point of sale knowledge
• Quality Patient Care
• Vascular Sonography
• Performing Ultrasounds
• Diagnostic Imaging
• Vascular Procedures