Ali Amro Issa

Retail Sales Supervisor

Contact

443-***-****

ad3sit@r.postjobfree.com

Objective

Dedicated and results-driven IT professional with a recent certification in cybersecurity, with experience in network security, threat detection, and risk mitigation. Experienced in analyzing and addressing security vulnerabilities to ensure robust protection against cyber threats. Eager to leverage hands-on experience gained through comprehensive cybersecurity training to contribute effectively to a dynamic tech team. Key Skills

• Risk Management

• Database Management

• Event Management (SIEM) tools

• Assets, Threats, and

Vulnerabilities Assessment

• Detection & Response

• Security Risk Management

• Compliance

• Adaptability & Innovation

• Python, Linux and SQL

• Cloud Management

• Programming & SPLUNK

• Logical Reasoning &

Troubleshooting

• Database & Analysis

• Information Technology

• Penetration Testing

• Mitigation & Documentation

• Communication Skills

• Cyber Security & Firewall

• Security Information & Network

Security

• Intrusion Detection Systems

(IDS)

• Reporting Tools

Experience

01/2020 - Current

Account Manager • American Income Life Insurance

● Implement and regularly review financial controls to generate accurate and reliable financial data

● Review historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities

● Prepare internal and regulatory financial reports, balance sheets and income statements

● Establish internal audit procedures to validate and improve accuracy of financial reporting

● Evaluate and negotiate contracts to procure favorable financial terms

● Analyze business processes to identify cost savings and operational efficiencies

01/2018 - 01/2020

Assistant Store Manager • Dunkin Donuts

● Surpassed monthly sales goals by at least 5% month over month

● Reconciled daily sales transactions to balance and log day-to-day revenue

● Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization

● Creatively marketed product promotions and sales, resulting in an increase in sales by 15 %

● Created various spreadsheets to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources

Education

BA, Computer Science

Faculty of Commerce Suez Canal

University - Ismailia, Egypt

Associate of Science, Business –

Accounting

Howard Community College -

Columbia, MD

Certifications

• Google Cybersecurity -

Coursera - Feb 7, 2024

• CompTIA Security+ - Pending

• Electronic Accountant - Harvard

International Institute - 2013

• Electronic Accounting Diploma -

MASA International Institute -

2013

• Professional Accounting

Diploma - MASA International

Institute - 2013

01/2015 - 01/2017

Business Performance Manager • Vodafone UK Network

● Created and optimized records management strategies to coordinate and protect information

● Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance

● Monitored key performance indicators and built processes to support partner performance and growth

● Restructured procedures through coordination with compliance director to create and execute projects

● Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues

01/2013 - 01/2015

Teller • Banque Misr

● Maintained friendly and professional customer interactions

● Performed account maintenance by closing out accounts and changing customer addresses

● Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow

● Monitored and reported suspicious activity in line with bank security policies

● Educated customers on use of banking website and mobile apps Languages

• Arabic

• English

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