Customer Service Patient Care

Loretta Castle

**** ******* **, ********, ** ****7

Ph: 614-***-**** ***************@*****.***

OBJECTIVE

To obtain a new position in the clerical field using my skills and experience in customer service and patient care.

SKILLS

Microsoft Word

Microsoft Excel

PowerPoint

Data classification

Customer Service

HIPPA compliance

Quick learner

Timely/dependable

CERTIFICATES

CORE Office Skills – Goodwill January 10, 2020

EMPLOYMENT

Self Employed

Homemaker 05/2016-Present

• 20+ years’ hands-on experience in performing basic household tasks such as cooking, cleaning and laundry

• Highly skilled in planning nutritious meals that meet the specific nutrition requirements of each family member

• Demonstrated ability to create an inviting home environment for household members by aesthetically decorating the house and its surrounding areas

• Exceptionally talented in overseeing all aspects of running a household including performing routine upkeep duties and assisting in handling minor repairs

• Deep familiarity with develop, maintain and oversee family budgets, with special focus on managing banking, checking and household finances

• Competent in preparing household taxes and effectively keeping track of credit card statements for all family members

• Qualified to provide child and elderly care with special focus on assisting with special and advanced needs of both

• Familiar with running household errands such as cashing checks, paying bills and handling grocery shopping

• Proven record of effectively providing companionship by reading, conversing and listening to household members

• Excellent skills in providing physical and emotional support to household members to ensure their wellbeing and safety

Life Star Home Care 09/2013-05/2016

Home Health Aide

Assisted patients with activities of daily living such as cooking, cleaning, grocery store, bathing, dressing and bed transfers

IHOP 10/2010-02/2013

Busser/Server

Strong customer service skills

Willingness to help out the team in whatever capacity necessary Gladden Community House 08/2009-05/2014

Soccer Coach

Taught children the fundamentals of playing soccer

Stressed teamwork and personal growth

American Express Financial Advisors 06/1994-08/1996 Financial Advisor Assistant

• Answered client questions and concerns.

• Ensured proper account documentation.

• Verified and monitored client financial condition on a continual basis.

• Conducted investment seminars for clients and prospects. EDUCATION

Bishop Ready High School Diploma

Capital University Interdisciplinary studies 3.5 years

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