OBJECTIVE

To enhance my educational and professional skills in a stable, growing, and dynamic workplace.

PROFESSIONAL SUMMARY

Highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. A quick learner who can absorb new ideas and is experienced in coordinating, planning, and organizing a wide range of administrative activities. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment.

KEY STRENGTHS

Knowledge of office practices, procedures, and equipment

Policy and Procedure Development

Recruitment

Ability to problem solve and think critically

Working knowledge of computer software programs

Develop marketing material

Strong organizational skills

Instructor

Bilingual – Spanish & English

Excellent Customer Service skills

Data Management

Excellent Communication and interpersonal skills

PROFESSIONAL EXPERIENCE

Vice Principal Secretary, Joel C. Harris Middle School August 2020 to present

●Liaison between families and vice principals/Providing families and students with information on programs and services available to them/ Utilize existing communication tools between teachers, staff, and parents/families.

●Answer a high volume of incoming phone calls and referring families to other departments for needed resources

●Complete and issue all tardy slips for late for middle school students

●Collect and verify all documents for new enrolling or returning students/ assist campus in maximizing recruitment and enrollment/collect required documents per policy and administrative procedures

●Perform other related duties as assigned within the appropriate skill and experience capabilities

●Provide administrative support to front office manager and head principal when needed/ responsible for administration of various complex department task

●Oversee group of substitutes and paraprofessionals to help meet campus needs following policy and procedures to assist staff and students

Front Office Assistant, George Gervin Academy October 2017 to August 2020

●Greet all parents and visitors at counter in a respectful and professional manner

●Answer a high volume of incoming phone calls and disperse calls to over 10 departments

●Complete and issue all tardy slips for late elementary students

●Collect and verify all documents for new enrolling or returning students

●Assist in the classroom as a substitute when needed

●Provide administrative support to front office manager and elementary principal when needed

Program Aide/ Intake Specialist, George Gervin Youth Center February 2016-October 2017

●Greet all visitors entering and exiting facility

●Collect all necessary documents to support participation in federally granted program

●Provide administrative support to Program Director

●Responsible for compiling all program reports and maintaining DOL data system

●Manage staff and event calendars

EDUCATION & CERTIFICATIONS

San Antonio College, Early Childhood Development Training

Brackenridge High School, General Studies