VALLENCIA MARINARO

**** ****** *** *** *******, CA 94578 · 510-***-****

ad3sfa@r.postjobfree.com

EXPERIENCE

MARCH 2023- PRESENT

RECEPTIONIST, RENIOR STAFFING

Responsibilities include Answering phones, directing phone calls to proper Managing team, filing applications, filing Lease agreements properly, faxing, scanning, work orders, taking rent payments, assisting with any and all duties property management needs help with, answering all questions by tenants and or future tenants, apartment walk throughs, maintaining laundry rooms efficiency, being able to multitask while completing my daily work priorities .

DEC 2022 – JAN 2023

DATA ENTERY, DHL

Responsibilities included examining and inspecting containers to make sure they are ready for transport, pulling out improperly labeled packages, sorting through packages by city and state, managing fragile items and hazardous materials in a safe manner according to company and government rules & regulations, maintaining clean work environment. Data entry using the DHL system.

MARCH 2022 - NOV 2022

ACCOUNT MANAGER, LABORMAX STAFFING

Responsibilities included meeting and making a connection with clients, asking questions, and listening to clients and corporate needs, then giving options and advice on meeting those needs, inspiring clients to buy, celebrating the purchase and creating a lasting positive impression of myself, and the company. Quoting the client’s needs, managing all corporate paperwork, emails, daily reports such as gross margins, unbilled hours, payroll, web tickets, staffing for all client needs, invoices.

JAN 2021– MARCH 2022

PACKAGE HANDLER, PROLOGISIX STAFFING

Responsibilities include examining and inspecting containers to make sure they are ready for transport, pulling out improperly labeled packages, sorting through packages by city and state, managing fragile items and hazardous materials in a safe manner according to company and government rules & regulations, maintaining clean work environment.

APRIL 2019– NOV 2019

CUSTOMER SERVICE REPRESENTATIVE, macy’s

Responsibilities included open & close store, meeting and making a connection with customers, asking questions, and listening to shoppers’ needs, then giving options and advice on meeting those needs, inspiring customers to buy, celebrating the purchase and creating a lasting positive impression of myself, Macys, and purchase.

SEP 2018 – APRIL 2019

PACKAGE HANDLER, StaffMart staffing

Responsibilities included examining and inspecting containers to make sure they are ready for transport, pulling out improperly labeled packages, sorting through packages by city and state, overseeing fragile items and hazardous materials in a safe manner according to company and government rules & regulations, maintaining clean work environment.

JAN 2018 – SEP 2018

PACKAGE HANDLER, ups oak airport

Responsibilities include: Lifting packages up to 150 lbs. from sorter and assembly line, use of hand tools and scanners, following packing labels to ensure parcels are on the correct trucks, operate and utilize heavy machinery, mastering the ability to work without supervision, maintain the integrity of shipments to preserve the condition of products during loading, unloading and packaging.

AUG 2017 – NOV 2017

CUSTOMER SERVICE REPRESENTATIVE, macy’s

Responsibilities include Open & close store, meeting and making a connection with customers, asking questions, and listening to shoppers’ needs, then giving options and advice on meeting those needs, inspiring customers to buy, celebrating the purchase and creating a lasting positive impression of myself, Macys, and purchase.

MARCH 2017 – AUG 2017

CASHIER/FOOD TENDER, sizzlers

Responsibilities include Cashier: maintain a record of sales per register used, open/close registers, answer phones, greet and assist all guests, help direct guests to proper eating areas.

Food tender responsibilities include clean and rotate food trays, rotate food containers every 15 minutes, maintain organization and cleanliness of the dining room, serve guests food & drinks, assist in food preparation when needed, keep record of inventory on food products.

MARCH 2015 – MARCH 2017

FRONT DESK, MESSAGE ENVY

Responsibilities included providing excellent customer service to members/guests by answering phone calls, setting appointments, gretting members/ guests upon arrival and selling memberships, assist in maintaining professional front desk and reception area, maintain therapy rooms, maintencence, and data entry of clients’ records and surveys.

SKILLS

Managing heavy phone calls: Redirecting phone calls to necessary channels.

Managing the daily/weekly/monthly agenda

Arrange new meetings and appointments.

Identify and assess the customers’ needs to achieve the customers’ satisfaction.

Sell products and services.

Teamwork: Balance team & individual responsibilities.

Planning and Organization: Able to prioritize and plan work activities. Use time efficiently.

Communication: Speaks clearly and persuasively in a positive or negative situation; listens and gains clarification; responds well to questions.

Diversity & Ethics: Promotes a harassment-free environment, treats everyone with respect, works ethically and with integrity.

Dependability: follows instructions; responds to management directions; takes responsibility for own actions.

Preparing and disseminating correspondence, memos, and forms.

Receiving, sorting, and distributing incoming mail.

Monitoring and ordering the inventory of office supplies.

Assist with placements of orders, refunds, or exchanges.

Function as company gate keeper

Inform customers of deals and promotions

Professionalism: Reacts well under pressure; accepts responsibilities for own actions.

Organizational support: Follows policy & procedures; completes all administrative tasks correctly and on time.

Attendance/Punctuality: Consistently at work on time, ensures work responsibilities are covered when absent, attends all meetings.

Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.

ACTIVITIES

Volunteer services for: Royal Sunset Pre-School, Crusaders Football League, Salvation Army, Boys and Girls Club.

EDUCATION

JUNE 2010

BUSINESS, CHABOT college

AUG 2006 - 2010

GENERAL EDUCATION, east bay arts high school

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